Booking.com: Hotels & Travel
What Booking.com is
Find great hotel or apartment deals and book in just a few minutes.
The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.
- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations
- Get paperless confirmation of your reservation
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums
Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.
Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.
Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.
Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.
Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.
Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.
Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!
Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.
Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options.
Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Before you install Booking.com
Written reviews run 1.5 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Service behind the app14%
“I had a hotel room cancelled without knowing, was literally an hour away in the air when my husband asked what the hotel address was and I discovered it was cancelled.”
- Customer support13%
- Charges and refunds10%
Share of written reviews that raise each one.
Who it suits
- Holidays136 reviewers; most raised: service behind the appComplain31%Praise66%
- Family and kids38 reviewers; most raised: service behind the appComplain63%Praise32%
- Business travel12 reviewers; most raised: customer supportComplain41%Praise50%
What Booking.com reviewers say
One public report on Booking.com: Hotels & Travel reads 3,000 App Store and Google Play reviews from the last year. The report “Airbnb vs Vrbo vs Booking.com: where stays go wrong” was last updated Oct 26, 2026. Of its 3,000 judged reviewers, 46% complain, 54% praise something, 2% make a request and 5% say they're quitting. The top complaint is service behind the app at 25% of complaints, then customer support (24%) and charges and refunds (20%). Top praise: easy to use, at 46% of praise. Top requests: new feature or option (51%) and bring something back (11%). Two audience differences stand out. Google Play: mention missing feature 2.5x as often as everyone (11% vs 4%). Developer replied: mention missing feature 2.5x as often as everyone (11% vs 4%).
One public report on Booking.com: Hotels & Travel. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.