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Review analyzer

App review analyzer for the App Store and Google Play

Search any app, yours or a competitor's, and see what its users complain about, love, leave over and ask for, ranked by share and followed week to week. OneStar reads the reviews one at a time and counts the answers with code, and every number opens the reviews behind it.

  • Any app, yours or a competitor's
  • Nothing to connect
  • Free account, no card
A live public report
Life360: Family Safety & GPSLife360 · App Store + Play
By OneStar

Life360 reviews: location accuracy, battery and the subscription

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: works reliably, then easy to use. Top complaint: crashes and bugs (28% of complaints, mentioned in 30%), then pricing and fees.

Crashes and bugs28%

Watch out for crashes and bugs: raised in 11% of written reviews, store score 4.8.

Rating, 30 days 4.13 −0.11Updated Oct 28
Try it now

From an app name to a report

No install and no store access. The search at the top of this page is the whole setup.

  1. 01

    Find the app

    Type its name in the search above or paste its App Store or Google Play link. The same app on both stores is matched into one product.

  2. 02

    Open or run a report

    If a public report on it exists, it opens right away and is free to read. Otherwise a free account runs one: 3 report runs a month of up to 500 reviews each and 1,500 reviews a month in all, with no card.

  3. 03

    Read it, then check it

    Start with the headline and the top complaints, then open any number to read the reviews behind it before you act on it.

What you get

What a report shows

Each review gets a sentiment read from its words rather than its stars, then the questions below. Every app gets the same questions, so two reports read side by side and a report reads the same next month.

  • Complaints, ranked by share

    Each complaint is sorted into a theme such as crashes and bugs, pricing and fees, ads, login and account or a bad update, and the themes are ranked by their share of complaints, each with a likely range and a quote. On Max, the top themes break into counted reasons.

  • Praise, ranked the same way

    Easy to use, works reliably, good value and the rest, so a fix never breaks the thing people stay for.

  • Why people leave

    How many reviewers say they are quitting or already gone, how many cancelled a paid plan without leaving, and which complaints they name when they go.

  • What they ask for

    Requests sorted by type: a new feature, something brought back, an integration, another platform or language, a pricing option or more content.

  • The trend

    Complaint shares by week and month, spikes when one theme jumps, days of unusual review volume, and on Pro a version table of what each release changed.

  • Audiences

    New users against long time users, App Store against Google Play, one country against another, low stars against high. A difference is named only when it passes a significance test.

On a free account, your own reports show the headline, the top complaints and praise and the last 90 days of the trend. Pro opens every section. Public reports open every section with a free account, except the version table.

Real reports

Open a report before you sign up

These are public reports on apps people know, the most read first. Each opens without an account.

Ticketmaster-Buy, Sell TicketsTicketmaster L.L.C · App Store + Play
By OneStar

Ticketmaster after all-in pricing: do fans still complain about fees?

Natural mix · 2025-05-01 to 2026-10-14 · 2,900 reviewsNatural mix · 2025-05-01 to 2026-10-14 · 2,900

Top praise: easy to use and works reliably. Top complaint: crashes and bugs (35% of complaints, mentioned in 39%), then login and account.

Crashes and bugs35%

Watch out for crashes and bugs: raised in 35% of written reviews, store score 4.7.

Rating, 30 days 2.22 +0.17Updated Oct 14
ChatGPTOpenAI OpCo, LLC · App Store + Play
By OneStar

Did retiring GPT-4o cost ChatGPT its most loyal users?

Natural mix · 2025-10-01 to 2026-09-25 · 2,118 reviewsNatural mix · 2025-10-01 to 2026-09-25 · 2,118

Top praise: easy to use and works reliably. Top complaint: content quality (in 37% of complaints), then company, ethics and policy.

Content quality36%

Watch out for pricing and fees: raised in 3% of written reviews, store score 4.8.

Rating, 30 days 4.54 +0.25Updated Sep 25

Also on ChatGPT: 1 more

Head to head: ChatGPT vs Claude by Anthropic vs Google Gemini

Duolingo: Language LessonsDuolingo, Inc · App Store + Play
By OneStar

Did Duolingo's AI-first turn change what learners complain about?

Natural mix · 2024-10-01 to 2026-09-25 · 1,668 reviewsNatural mix · 2024-10-01 to 2026-09-25 · 1,668

Top praise: easy to use and content variety and depth. Top complaint: missing feature (in 32% of complaints), then content quality.

Missing feature31%

Watch out for crashes and bugs: raised in 4% of written reviews, store score 4.7.

Rating, 30 days 4.04 −0.37Updated Sep 25

Also on Duolingo: Language Lessons: 1 more

Head to head: Duolingo vs Babbel vs Busuu · Babbel vs Duolingo

Character AI: Chat, Talk, TextCharacter Technologies, Inc. · App Store + Play
By OneStar

Character.AI after the under-18 ban: what users say

Natural mix · 2025-08-01 to 2026-10-01 · 3,000 reviewsNatural mix · 2025-08-01 to 2026-10-01 · 3,000

Top praise: works reliably and content variety and depth. Top complaint: ads (in 25% of complaints), then bad update or redesign.

Ads24%

Watch out for ads: raised in 24% of written reviews, store score 2.6.

Rating, 30 days 2.19 +0.17Updated Oct 1
Claude by AnthropicAnthropic PBC · App Store + Play
By OneStar

Where does Claude lose people: limits, refusals or reliability?

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: works reliably, then easy to use. Top complaint: content quality (22% of complaints, mentioned in 25%), then usage limits.

Content quality22%

Watch out for usage limits: raised in 10% of written reviews, store score 4.6.

Rating, 30 days 3.84 +0.57Updated Oct 30

Also on Claude by Anthropic: 1 more

Head to head: ChatGPT vs Claude by Anthropic vs Google Gemini

Notion: Notes, Tasks, AINotion Labs, Incorporated · App Store + Play
By OneStar

Is Notion getting too expensive and too slow?

Natural mix · 2025-03-01 to 2026-09-25 · 2,054 reviewsNatural mix · 2025-03-01 to 2026-09-25 · 2,054

Top praise: easy to use and works reliably. Top complaint: crashes and bugs (in 35% of complaints), then missing feature.

Crashes and bugs31%

Watch out for crashes and bugs: raised in 19% of written reviews, store score 4.6.

Rating, 30 days 3.26 −0.47Updated Sep 25

Also on Notion: Notes, Tasks, AI: 1 more

Head to head: Notion vs Obsidian vs Evernote

Browse every public report
Why the numbers hold up

Four rules behind every percentage

A review analyzer is only useful if you can trust its percentages. These are the rules every report follows, free or paid. The About page has the full method.

One review at a time

Jev, a model from TypeSafe built for typed judgments, answers the same fixed questions about each review: is there a complaint, which theme, is the reviewer leaving, are they asking for something. Each answer carries a confidence.

Code does the counting

Shares, trends and audience splits are counted by plain code from the stored answers. The same reviews always give the same numbers, and moving a filter never asks the model again.

Unsure stays on screen

When Jev is not confident about a theme, the review goes to an unsure row that the report shows, so you can see how much is uncertain instead of trusting a forced label.

Every number opens its reviews

Click a share and read the reviews it was counted from, with Jev's answers beside each one. Check the work before you act on it.

Coverage and plans

What a report can read

Stores and plans limit how many reviews a report reads, so each report says how many it read and how far back they go. These are the limits today.

SourceWhat a report readsGood to know
App StoreThe newest 500 reviews in each country, in up to 20 countries (5 on Free)Apple hands out at most 500 per country, so on a busy app a report covers recent weeks. Tracked reports build a longer history with each refresh.
Google PlayUp to about 30,000 of the newest reviewsFree reads the newest reviews. Pro and Max can spread a sample across a longer window or a past date range.
SteamEnglish reviews of any gameThumbs up and down, playtime and review bombs. See the Steam review analyzer.
Your own appThrough App Store Connect or Play Console (in beta) on Pro and Max: every country and its history, up to 20,000 reviews a reportOptional, and it lets you reply to reviews from OneStar. Nothing needs connecting to analyze a public app.
A CSV fileReviews you exported from anywhere elseRead and counted like store reviews.

Free

$0no card needed

  • 3 report runs a month of up to 500 reviews each and 1,500 reviews a month in all
  • Every section of public reports except the version table
  • Headline, top complaints and praise on your own reports

Pro

$19a month, or $190 a year

  • 5,000 reviews a month, up to 5,000 per report, 5 tracked reports
  • Every section on your reports, with alerts by email and Slack
  • Compare, Ask the reviews and CSV export
  • Connect App Store Connect and Play Console, and reply to your reviews

Max

$49a month, or $490 a year

  • 25,000 reviews a month, up to 25,000 per report, 25 tracked reports
  • Everything in Pro, plus written analysis and counted reasons
Compare every plan
FAQ

Questions, answered plainly

Doing it by hand first? Read how to analyze app reviews, the rating drop checklist, what App Store analytics leaves out and how to analyze competitor app reviews.

Working from an AI assistant? Connect Claude, Codex or Cursor to your reports.

Comparing tools? See how OneStar stacks up as an Appbot alternative or an AppFollow alternative.

Can I analyze a competitor's app?

Yes. Reports read public store reviews, so any app on the App Store or Google Play works, yours or anyone else's, and nothing needs connecting. On Pro, Compare puts two to four apps side by side on the same themes.

How many reviews does a report read?

A report reads up to 500 reviews on Free, 5,000 on Pro and 25,000 on Max. The App Store gives at most the newest 500 reviews in each country, and Google Play reads back through about 30,000 of the newest. Each report states how many reviews it read and how far back they reach.

Can I read App Store reviews from other countries?

Yes. The App Store shows you the reviews from your own country only. A report reads the newest 500 reviews in each of up to 20 countries (5 on Free) and can split the results by country, so a complaint that only one market has stands out.

How is this different from pasting reviews into ChatGPT?

A chatbot reads what fits in one prompt and estimates its numbers. OneStar asks each review in the sample the same questions, stores the answers and counts them with code, so the numbers come out the same every time and each one links to the reviews it came from.

Is this sentiment analysis?

Sentiment is one part of it. Jev reads how each reviewer feels from the words rather than the stars, on a scale from very negative to very positive, then answers the rest of the questions: which theme a complaint or praise belongs to, how severe it is, whether the reviewer says they are leaving and what they ask for. A sentiment score tells you people are unhappy; the themes tell you about what.

What does unsure mean in a report?

It is the share of reviews Jev could not place in a theme with enough confidence. They stay in the report as their own row, so you can see how much is uncertain and read those reviews yourself.

Is there a free plan?

Yes. A free account gets 3 report runs a month of up to 500 reviews each and 1,500 reviews a month in all, with no card. Public reports are free to read without an account. Pro is $19 a month or $190 a year. Max is $49 a month or $490 a year.

Can I export the reviews to a spreadsheet?

Yes, on Pro and Max. Every judged review in a report exports as a CSV with its store, country, stars, date and version, an excerpt of up to 200 characters, and Jev's answers beside it: complaint and praise theme, severity, sentiment, whether the reviewer is leaving and any feature request, with tenure and, on Steam, playtime. OneStar never stores full review text, so the export holds excerpts rather than whole reviews.

Can OneStar reply to reviews or send alerts to Slack?

Yes, on Pro and Max. Connect App Store Connect or the Play Console and reply to your own app's reviews from one inbox that shows the theme Jev found in each review. Tracked reports send alerts and new reviews to Slack as well as by email. OneStar does not write replies with AI or send them automatically.

Can I use it from Claude, Codex or Cursor?

Yes, on Pro and Max, in beta. Connect your assistant to OneStar over MCP and ask about your reports in plain words: it can search the reviews behind each number and start a report or an Ask once you approve an estimate in reviews. Jev still judges each review and code still counts.

Does it work for games?

Yes. Games on the App Store and Google Play work like apps, Steam games are covered too, and a game sold on several stores is read as one product.

See what an app's reviewers are saying.

Search any app at the top of this page, or start free: 3 report runs a month of up to 500 reviews each and 1,500 reviews a month in all. No card needed.