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Babbel - Language LearningBabbel GmbHApp Store 4.7Google Play 4.6

Duolingo vs Babbel vs Busuu: which language app do learners fault?

Shared report · refreshed weekly · updated Oct 26, 2026

About Babbel

Babbel is the award-winning language learning app with courses tailored to your native language, built by 200+ language experts and trusted by millions worldwide.

Education · Free · out since 2014 · from the App Store description
Sample2,299 reviews1,504 Google Play · 795 App Store
Which reviewsNatural mixCompare
DatesOct 26, 2025 to Oct 26, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Babbel's missing-feature complaints come down to the languages on offer: reviewers say their own language is not available as a starting language, and some say few languages can be chosen.

OneStar read 2,299 App Store and Google Play reviews of Babbel posted from Oct 2025 to Oct 2026. Of the 2,299 people who reviewed Babbel in OneStar's sample, 69% complain and 50% praise it. The top complaints about Babbel are missing feature (28% of complaints), pricing and fees (22%) and content quality (19%). In OneStar's sample of Babbel reviews, 5% of reviewers say they're quitting. OneStar's report on Babbel was last updated on Oct 26, 2026.

2,299Reviews analyzedposted over 12 months
69%Complain1,591 reviews
50%Praise1,146 reviews
5%Says they're quittingstopped or quitting now; 2% more cancelled a paid plan

What goes wrong

Missing feature28%
At first, it asked what language do I speak and unfortunately it didn't have my country's language in the options.
Pricing and fees22%
this app is bad as a person who is underage and doesn't have money how am I supposed to learn the language if I need to do a subscription to do anything??
Content quality19%
"Ella es Ana" was "Ejja es Ana." Turns out they are inserting different accents in random places without saying which it is.
Crashes and bugs9%
The first assessment won’t scroll whatsoever. Deleted the app and reinstalled new. Same issue. Unusable.
Charges and refunds7%
the auto renewal hit that I could've sworn i canceled.

What goes well

Helps me learn or get things done34%
I always thought all language learning apps were the same, but using Babbel, only a month in and its genuinely showing real usable progress.
General praise34%
Fantastic App
Easy to use14%
Easy to use and understand.
Fun and engaging5%
It's fun and interactive. Makes you want to pay attention and learn more!
Content variety and depth4%
This language app is really fantastic.

Reasons for quitting

The main complaint of the 103 reviewers who say they stopped or are quitting

Pricing and fees31%
Charges and refunds17%
Missing feature12%
Content quality10%
Crashes and bugs3%

Their categories

Yes or no questions the person who shared it asked of each review

AI and course changes4%
Paywall Hell
Bugs and speech recognition14%
Now I can't get into the app.
Lesson quality17%
Fraudulent renews after cancellation and no way to contact them
Paywalls and pricing30%
the auto renewal hit that I could've sworn i canceled.
Streaks and pressure3%
Find it a chore to do this in comparison to so many other ways to learn.

What they use it for

177 of 2,299 reviewers said; shares are of them

Learning for fun49%
Es muy bueno. Estoy aprendiendo tan mucho, además la app está bonita y divertida! I have a lot of time on my hands so I use Babbel on both my phone and desktop for up to two hours a day, and I’m...
Travel22%
Well structured activities with a good balance of grammar, listening and speaking. The progression through sentences seems natural, and the content is all relevant to a beginner who is looking to...
School or study14%
I really like this app, good to supplement my school and I enjoy the focus on grammar. I appreciate the option of a onetime purchase instead of just a subscription model.

What they ask for

358 reviews ask for something

New feature or option40%
More content32%
Pricing option9%
Bring something back4%
Platform, device or language0%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

TenureNew user: say they're quitting 2.5x as often as everyone (11% vs 5%).

Star rating1 star: mention privacy and notifications 1.9x as often as everyone (4% vs 2%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.