Strava vs Garmin Connect vs Nike Run Club: what runners complain about
Shared report · refreshed weekly · updated Oct 26, 2026
Training Plans*, Guided Runs**, wellness tips or community challenges — run towards your goals with all the tools you need to start running, keep running and enjoy running more.
Health & Fitness · Free · out since 2010 · from the App Store descriptionVersion 7.79.3 passed its test: sync and data loss complaints rose to 23% of complaints, against a usual 5%, in Nike Run Club.
OneStar read 2,389 App Store and Google Play reviews of Nike Run Club posted from Oct 2025 to Oct 2026. Of the 2,389 people who reviewed Nike Run Club in OneStar's sample, 53% complain and 64% praise it. The top complaints about Nike Run Club are crashes and bugs (60% of complaints), missing feature (13%) and sync and data loss (10%). In OneStar's sample of Nike Run Club reviews, 2% of reviewers say they're quitting. OneStar's report on Nike Run Club was last updated on Oct 26, 2026.
What goes wrong
Latest update crashes upon opening. App is unusable
lousy app had been on it for years, racked 3880 miles,alot of badges on the color black level working on the 1st 3rd part of the black level but broke my phone and exchanged for the same, it...
For the past number of days I cannot get on the app as it signed me out.
No running plans available of Galaxy Watch
For the love of god… I don’t want to hear a monologue on the origins of running when I am trying to marina my breathing, pace, surroundings after a hard workout… pls make a guided run a guided run...
What goes well
Thank you to the wonderful NRC app that helped me to train to run long distances with grace and patience.
Best running app!
This app is so good. It keeps you motivated as you keep waiting for next run all the time. The rewards and colour coding is great
I love NRC because it is simple to use. I often get all excited, and charge to my route. Just open up the app & my goal is ready & set. Take off.🏃♂️🏃♂️👟🥾👠👢🥿👡
Excellent app for workouts!
Reasons for quitting
The main complaint of the 40 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
For the past number of days I cannot get on the app as it signed me out.
Before that it would randomly stop tracking the run in middle of the run; it would crash when you try to stop the run; or my favorite - you'd start it, and at the end of the run you'd see it...
Nike Run Club since the latest update has now lost All Activity Miles for years before 2026. I had over 2,000 mi at the Purple level and all are gone now. This SUX!
lousy app had been on it for years, racked 3880 miles,alot of badges on the color black level working on the 1st 3rd part of the black level but broke my phone and exchanged for the same, it...
What they use it for
1,488 of 2,389 reviewers said; shares are of them
The online trainer this app has is excellent he makes me feel good during running and before my running experience I doubted myself a lot and he made me feel better while actually putting in the work!
With the support of this app I have reduced my 22 kg weight
Amazing app for learning to enjoy running and getting good coaching. I especially love the headspace series and come back to those runs any time I need to reset the mind or prepare for something...
What they ask for
167 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 5 more with a free account
TenureLong-time user: say they're quitting 3.2x as often as everyone (6% vs 2%).
Star rating5 stars: mention missing feature 3.5x as often as everyone (47% vs 14%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.