1Password after the 2026 price increase: is autofill the real complaint?
Shared report · updated Oct 14, 2026
1Password is the world’s most loved password manager, trusted by millions of people and over 90,000 businesses to keep their secrets safe.
Productivity · Free · out since 2022 · from the App Store descriptionPeople hit crashes where the app freezes after Face ID or will not open, and setup bugs, and many also ask for a way to search the vault.
OneStar read 1,127 App Store and Google Play reviews of 1Password posted from Dec 2025 to Oct 2026. Of the 1,127 people who reviewed 1Password in OneStar's sample, 71% complain and 45% praise it. The top complaints about 1Password are crashes and bugs (28% of complaints), pricing and fees (22%) and hard to use or cluttered (10%). In OneStar's sample of 1Password reviews, 9% of reviewers say they're quitting. OneStar's report on 1Password was last updated on Oct 14, 2026.
What goes wrong
I can’t open the app. Can’t get to my passwords
this rip-off is now holding that data hostage trying to force an expensive subscription for next to nothing in functionality.
Too many questions, Too many click here and read this and read that, This app is not ready asking where to save pass word, Then gives me a big list.
Why on earth can’t I search the vault ¿ literally the only reason I would login
After updating, I’m completely locked out.
What goes well
The best password manager out there
De lo mejor que puedes poner en un teléfono
Easy to use and share access for everything secure. Great UI and apps.
As someone in their 40s, not only do I appreciate not having to remember my own passwords, but this app has saved me hours upon hours of tech support for my parents.
best for privacy and password management
Reasons for quitting
The main complaint of the 104 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
It will not open most of the time. it just says opening and goes around and around. thus, I cannot fill in my password. I can't even get to it. so, I have to know all my passwords anyway at that rate.
NO 😡 What support was I paying for then?!? Adding this lack of any help to the recently announced price increase - I’M DONE.
After updating, I’m completely locked out.
Free first year misleading
Lost all my data due to their ridiculous systems
What they use it for
89 of 1,127 reviewers said; shares are of them
Use it and see how useful it really is! It perfectly fits our family needs and we get a platform all to ourselves to exchange and enjoy not forgetting any passwords or anything else that might be...
This used to be a good password manager, but more and more now I go into Apps or webpages, and it just doesn’t activate and I have to switch over into the App to manually copy and paste my...
I have been using 1PSWD for almost 4 years now. I switched from dashlane and the switch was the best thing I ever did. I have this app on my laptop, computer, phone, and tablets.
What they ask for
73 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 4 more with a free account
TenureLong-time user: say they're quitting 2.5x as often as everyone (23% vs 9%).
Developer replyDeveloper replied: say they're quitting less often than everyone (2% vs 9%).
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