What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 20, 2026
Join millions of Audible users who listen to 1M+ audiobooks, exclusive Audible Originals, and podcasts.
Book · Free · out since 2010 · from the App Store descriptionCrashes and bugs break into separate faults: the app closing, frozen controls, playback stopping by itself and failed downloads, each with a share of its own.
OneStar read 2,909 App Store and Google Play reviews of Audible posted from Oct 2025 to Oct 2026. Of the 2,909 people who reviewed Audible in OneStar's sample, 44% complain and 62% praise it. The top complaints about Audible are crashes and bugs (28% of complaints), content quality (14%) and charges and refunds (11%). In OneStar's sample of Audible reviews, 3% of reviewers say they're quitting. OneStar's report on Audible was last updated on Oct 20, 2026.
What goes wrong
Recently it has stopped working, I’ve reloaded, rebooted countless times and it will play for about 5 minutes & then stop.
I did a 30 day free trial and cancelled it yet they still took away my money . Do better and stop scamming customers.
A waste of time and money…..
You cant search your own library anymore. Only the store, because they want you to buy more products, not re listen to old books.
Almost $20/m for just ONE book you get to ‘keep’. No thanks! I’d pay that for a Netflix/library unlimited model, but not this.
What goes well
love love love this app!
I highly recommend this app because it’s so much fun to listen to the audiobooks.
Audible allows me to enjoy my favorite authors and still get things done.
I've been using audible for years now....it's the absolute best app for listening to books!!
easy to use and easy to find books. connects with my tesla, which is even better.. love it.
Reasons for quitting
The main complaint of the 82 reviewers who say they stopped or are quitting
What they use it for
681 of 2,909 reviewers said; shares are of them
Amazing storyline and characters - don’t want to stop reading - narration was great - the most pleasure I get in life is when I am reading Audiobooks and this series was among the very best thank you
I've always been skeptical about whether or not I would enjoy audio books but came to find out that I really do enjoy listening to them while I work. makes the shift more enjoyable. Thanks audible.
overall... I've enjoyed this app and have been using it for school. I wish there was a way to take notes on here... a way to make it not be interrupted by notifications...
What they ask for
202 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
Developer replyDeveloper replied: mention sync and data loss 2.8x as often as everyone (17% vs 6%).
Star rating1 star: mention charges and refunds 1.9x as often as everyone (21% vs 11%).
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