Call of Duty®: MobileActivision Publishing, Inc.App Store 4.7Google Play 4.3

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 25, 2026

About Call of Duty®

Join millions of players and dominate the battlefield in CALL OF DUTY®: MOBILE—the ultimate free-to-play FPS experience.

Games · Free · out since 2019 · from the App Store description

Sample3,000 reviews1,278 Google Play · 1,722 App Store

Which reviewsNatural mixHealth check

DatesOct 25, 2025 to Oct 25, 2026Last year

Where5 App Store countriesevery language; Google Play is global

Bugs and crashes in Call of Duty split into freezing in matches, getting stuck on loading, visual and audio glitches, and login problems, with no one reason standing apart.

OneStar read 3,000 App Store and Google Play reviews of Call of Duty posted from Oct 2025 to Oct 2026. Of the 3,000 people who reviewed Call of Duty in OneStar's sample, 53% complain and 65% praise it. The top complaints about Call of Duty are bugs and crashes (17% of complaints), performance (15%) and cheaters and toxicity (10%). In OneStar's sample of Call of Duty reviews, 3% of reviewers say they're quitting. OneStar's report on Call of Duty was last updated on Oct 25, 2026.

3,000Reviews analyzedposted over 12 months

53%Complain1,605 reviews

65%Praise1,925 reviews

3%Says they're quittingstopped or quitting now

What goes wrong

Bugs and crashes17%

I keep getting my data corrupted or something then lose my account its annoying

Performance15%

Im disappointed because the past few days the game has been absolutely unplayable due to frame drops and lag, This is because we cannot change or turn off the shadows which is really annoying...

Cheaters and toxicity10%

Full of bots

Servers and connection7%

i have been trying to play this game for nine months but each time it says I'm not connected to a network.

Matchmaking and balance7%

But over time, the balance has completely broken.

What goes well

General praise77%

The best game to touch the mobile phones!!!!!

Gameplay is fun8%

If you like combat and gun game this is your game I really like the game and 100% recommend

Graphics and art7%

Best graphics in mobile game ever

Multiplayer and community3%

I love it a lot you get to even meet people from other countries ❤️

Runs well and polished2%

Not much to say but, i love how the game performs

Reasons for quitting

The main complaint of the 76 reviewers who say they stopped or are quitting

Bugs and crashes17%

Performance11%

Bans, scams and safety8%

Controls and UI8%

Developer and updates8%

What they use it for

361 of 3,000 reviewers said; shares are of them

Competitive play52%

Why am I getting connectivity issues. my WiFi is good I can open other games with no issues only this game doesn't have connection everyday i play ranked matches but it kicks me out by saying that...

Playing with friends25%

You have completely ruined the game for me and my friends with your constant updates to the game. The current update to the game has completely changed the behaviour of my weapons during gameplay,...

Relaxing13%

I love COD Mobile It's a thrilling experience and helps me blow off some steam after a stressful day at work though I do have an issue on DMZ with the train cause for some reason I cannot seem to...

What they ask for

349 reviews ask for something

New feature or option28%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

Developer replyDeveloper replied: say they're quitting 4.2x as often as everyone (10% vs 3%).

UseCompetitive play: mention matchmaking and balance 3.8x as often as everyone (35% vs 9%).

Shared by OneStar. The title and categories are theirs; every number is counted by OneStar from the reviews.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.