What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 23, 2026
Blast through thousands of challenging levels in this timeless puzzle game from King.
Games · Free · out since 2012 · from the App Store descriptionCrashes in Candy Crush Saga cluster around lost progress and freezes after watching reward ads, so players lose levels and bonuses they earned or paid for.
OneStar read 2,331 App Store and Google Play reviews of Candy Crush Saga posted from Oct 2025 to Oct 2026. Of the 2,331 people who reviewed Candy Crush Saga in OneStar's sample, 57% complain and 49% praise it. The top complaints about Candy Crush Saga are bugs and crashes (32% of complaints), monetization and ads (24%) and pay to win (15%). In OneStar's sample of Candy Crush Saga reviews, 6% of reviewers say they're quitting. OneStar's report on Candy Crush Saga was last updated on Oct 23, 2026.
What goes wrong
I was on level 5999 my game froze I was told to re install game when I did I had lost all my levels had to start again the money I have put into this game is a joke only for it to be lost not...
So many ads and forced events, in between each level you get spammed with events that you can’t opt out of or turn off in the settings.
Trying to force people to purchase boosters and whatever’s has changed the game If I don’t purchase you can’t progress Game locks up frequently causing the game to lose progress and boosters.
After 20000 levels this game's levels are so hard that no level complete without extra moves and even Party booster, UFO booster and double color bombs together also can't guarantee you to clear...
I have to delete this game because it was boring and silly
What goes well
it was a nice app I love it
This Candy Crush game is fun to play, love mixing the candies together to get bigger bursts and bigger explodes, it’s a game I enjoy winding down the end of the day with.
I love the free gifts
This game is very, very beautiful. I highly recommend trying it.
It's sweet but challenging with an addictive soundtrack. All ages will enjoy. The creative team is amazing. The latest music is always fresh and when you play with headphones time flies...
Reasons for quitting
The main complaint of the 151 reviewers who say they stopped or are quitting
What they use it for
342 of 2,331 reviewers said; shares are of them
I’ve been playing this game for years and have really enjoyed it. However, recent changes have made it extremely annoying. New background visuals that you are unable to turn off, interfere with play.
The game freezes when I go to claim my full gift box after collecting all things required and I’m wasting things like the party popper booster…this has happened a few times…I should’ve received 25...
I’ve been playing this for a long time and spent more money than I should of, I win first place in the races and it does not give me the gold bars, I even did the tournament got 21/21 and should...
What they ask for
141 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
TenureLong-time user: say they're quitting 3.2x as often as everyone (21% vs 6%).
PlatformApp Store: say they're quitting 1.4x as often as everyone (9% vs 6%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.