What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 23, 2026
Join millions of players worldwide as you build your village, raise a Clan, and compete in epic Clan Wars!
Games · Free · out since 2012 · from the App Store descriptionVersion 18.647.2, first seen on 2026-10-13, brought a new interface, and reviewers mostly want the old one back or a way to switch between old and new layouts.
OneStar read 3,000 App Store and Google Play reviews of Clash of Clans posted from Oct 2025 to Oct 2026. Of the 3,000 people who reviewed Clash of Clans in OneStar's sample, 67% complain and 43% praise it. The top complaints about Clash of Clans are controls and UI (43% of complaints), developer and updates (14%) and bugs and crashes (10%). In OneStar's sample of Clash of Clans reviews, 4% of reviewers say they're quitting. OneStar's report on Clash of Clans was last updated on Oct 23, 2026.
What goes wrong
The user interface is terrible unplayable I’ve been playing since this game launched and I want to quit
i just did an update and now i can’t use the game until i install another? now i have to fiddle with icloud passwords. your product team needs an overhaul.
App is not working,can’t open or touch anything
A very bad game, because a week ago my account was locked.
very time consuming and every upgrades need to wait for days and weeks. reduce the upgrade timings or increase the builder to 10 or 15
What goes well
I love it so much it’s the best game ever
What I enjoy most is the perfect balance between strategy, teamwork, and progression.
The concept is amazing and I am really impressed how they have managed to adapt it to a contemporary audience over the years.
I am 10 and a Newby to the game.I am really enjoying it and you don’t have to pay for anything. You can just play for hours so fun.11/10
This game is a classic, it’s really fun especially if you have a clan with a bunch of friends
Reasons for quitting
The main complaint of the 126 reviewers who say they stopped or are quitting
What they use it for
269 of 3,000 reviewers said; shares are of them
While matching in ranked mode, I just swiped control centre to increase the brightness, and before even the base showed up, the game got restarted, and I got 0 stars that to in Legends league, and...
I have fully maxed out Builder Base and now I have fully collected resources and both builders free. Can supercell add a conditional feature that in this case I can convert these resources to main...
I recently got back on board with CoC because I wanted to play a chill game and relax after work. The new stuff was a lot to learn, but after a bit I got used to how much is happening, it gave me...
What they ask for
611 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 4 more with a free account
TenureLong-time user: say they're quitting 2.4x as often as everyone (10% vs 4%).
StorefrontUnited States: say they're quitting 2.0x as often as everyone (8% vs 4%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.