What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 20, 2026
Coinbase is the most trusted platform to securely buy, sell, trade, stake and earn - crypto, stocks, prediction markets, derivatives and more.
Finance · Free · out since 2014 · from the App Store descriptionCoinbase's crash complaints centre on the app not opening, actions that silently do nothing, and charts that misbehave, with freezes during trading a smaller part.
OneStar read 2,274 App Store and Google Play reviews of Coinbase posted from Oct 2025 to Oct 2026. Of the 2,274 people who reviewed Coinbase in OneStar's sample, 46% complain and 57% praise it. The top complaints about Coinbase are crashes and bugs (22% of complaints), login and account (15%) and pricing and fees (13%). In OneStar's sample of Coinbase reviews, 4% of reviewers say they're quitting. OneStar's report on Coinbase was last updated on Oct 20, 2026.
What goes wrong
Pls fix ur chart before you launch it especially when it comes to money ive already lost money because of it
Unable to update the phone number on the account because I no longer have access to it.
PLEASE do not use this app they have a lot of hidden fees that rob you blind. The next huge issue is is that WILL give you a much higher price than the market shows!
place and the support 🗑 I've been using coinbase for a while now.And recently stopped using it due to the fact.My account has had issues several times i've been misled by support about certain...
terrible crypto wallet they just close your account down & there's nothing you can. do about it
What goes well
Easy to navigate, top asset acquisition app!
I love it
Amazing app, realible and fast
Great app for entry to crypto
I love this app. recently, they have stepped their game up big time. it appears the number of, and different types of assets, have multiplied since last year.
Reasons for quitting
The main complaint of the 84 reviewers who say they stopped or are quitting
What they use it for
744 of 2,274 reviewers said; shares are of them
bu#3S##/ I deposited $300 in my account they're holding my money for 5 days because they want to make sure that the money clears completely but in the 5 days that I am going to have to wait I will...
They just block my ability to send crypto. Im using crypto for paying in stockX after I send money trough the app for paying my sneakers I receiving ban in coinbase and message I got "you send...
Easy to use and stash some money away for emergency
What they ask for
60 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
UseInvesting: say they're quitting 1.8x as often as everyone (7% vs 4%).
TenureLong-time user: say they're quitting 2.7x as often as everyone (10% vs 4%).
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