What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 22, 2026
Get more of what you love—right here in the Domino’s app.
Food & Drink · Free · out since 2011 · from the App Store descriptionMany of the crash complaints describe the app not opening at all, some right after an update, while 4-star reviewers ask for missing features and find ordering changes clumsy.
OneStar read 1,625 App Store and Google Play reviews of Domino's Pizza USA posted from Oct 2025 to Oct 2026. Of the 1,625 people who reviewed Domino's Pizza USA in OneStar's sample, 53% complain and 54% praise it. The top complaints about Domino's Pizza USA are crashes and bugs (38% of complaints), service behind the app (11%) and login and account (12%). In OneStar's sample of Domino's Pizza USA reviews, 4% of reviewers say they're quitting. OneStar's report on Domino's Pizza USA was last updated on Oct 22, 2026.
What goes wrong
Updated and now the app will not open.
had to update app. didn't keep my password. I got locked out. tried password reset never sent email.
App said order would be ready in 20 minutes. More like an hour. This alone makes it useless and my last Domino's order
I would give 0 or negative stars for what a huge pain it is that you cannot pay with credit card + gift card + tip!
new app update is unusable. i guess we will get pizza from somewhere else.
What goes well
The way the toppings are put into a scroll wheel system as opposed to isolated menus for meats and others etc is way more intuitive and user friendly.
amazing at their delivery process love it.
I love this app. its the best pizza app in the business. you should license it to other delivery services.
finally a good restaurant app that works perfect with no mistakes
3 pizzas for 24 dollars. This app is the definition of saving, especially when you realize it’s like $20 for a pizza regularly.
Reasons for quitting
The main complaint of the 65 reviewers who say they stopped or are quitting
What they use it for
319 of 1,625 reviewers said; shares are of them
I’m tired that there is absolutely no way to delete old saved addresses in the system on the app or website pls add an area to delete old addresses oh I don’t know maybe the personal data section...
What they ask for
80 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 5 more with a free account
PlatformApp Store: say they're quitting 2.5x as often as everyone (10% vs 4%).
Star rating4 stars: mention hard to use or cluttered 3.9x as often as everyone (17% vs 4%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.