What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 29, 2026
Whether you’re thrifting gear, showing reels to that group who gets it, or sharing laughs over fun images reimagined by AI, Facebook helps you make things happen like no other social network.
Social Networking · Free · out since 2019 · from the App Store descriptionFacebook complaints about company, ethics and policy jumped with version 584.1, from 12% before the release to 37% in it.
OneStar read 3,000 App Store and Google Play reviews of Facebook posted from Aug 2026 to Oct 2026. Of the 3,000 people who reviewed Facebook in OneStar's sample, 55% complain and 35% praise it. The top complaints about Facebook are ads (21% of complaints), bans and moderation (17%) and crashes and bugs (11%). In OneStar's sample of Facebook reviews, 2% of reviewers say they're quitting. OneStar's report on Facebook was last updated on Oct 29, 2026.
What goes wrong
Facebook’s AI flagged my military service photos and banned my account without anyone checking to make sure I violated any rules.
Facebook use of ads almost every 30 seconds is beyond ridiculous!
keeps kicking me off the app as soon as i click on it even after updating please fix this.
Está interferindo no processo eleitoral do meu país e prejudicando a democracia, aumentando a visibilidade de candidatos com discurso de ódio de forma parcial, enviesada e manipuladora
The feed is always full of random drama, I know that it can be based on my interactions and I’ve done what I can to only interact with content from local businesses and to flag posts I don’t like,...
What goes well
really good, highly recommend!
Best app for work and connection
The 3F’s… friends, family, and fans all in one place! 💖🧡💖💖🧡
I love Facebook. It provides me with hours of fun and entertainment.
I love facebook for its dynamic design and easy access for people of all ages.
Reasons for quitting
The main complaint of the 46 reviewers who say they stopped or are quitting
What they use it for
476 of 3,000 reviewers said; shares are of them
Facebook is a great platform to stay connected with friends and family and share special moments. Easy to use, helpful, and a great way to keep in touch with everyone. Really enjoying the experience!
Facebook is a very helpful app for my work. I find many clients for content writing and blogging here. Easy to use and best for connecting with people. Highly recommended!`
I used to be able to copy comments using the app on my phone, but seem to have lost that option. It was a handy option because I belong to a few travel groups and I like to create a lot of my...
What they ask for
179 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 5 more with a free account
TenureLong-time user: say they're quitting 3.3x as often as everyone (5% vs 2%).
Star rating5 stars: mention missing feature 3.4x as often as everyone (21% vs 6%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.