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Honkai: Star RailCOGNOSPHERE PTE. LTD.App Store 4.4Google Play 3.7

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 25, 2026

About Honkai

Honkai: Star Rail is a HoYoverse space fantasy RPG.

Games · Free · out since 2023 · from the App Store description
Sample1,999 reviews1,375 Google Play · 624 App Store
Which reviewsNatural mixHealth check
DatesOct 25, 2025 to Oct 25, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Balance complaints in Honkai centre on older characters losing strength as newer releases outclass them, with enemy health growth and shifting team choices also named.

OneStar read 1,999 App Store and Google Play reviews of Honkai posted from Oct 2025 to Oct 2026. Of the 1,999 people who reviewed Honkai in OneStar's sample, 65% complain and 56% praise it. The top complaints about Honkai are matchmaking and balance (18% of complaints), performance (13%) and pay to win (10%). In OneStar's sample of Honkai reviews, 4% of reviewers say they're quitting. OneStar's report on Honkai was last updated on Oct 25, 2026.

1,999Reviews analyzedposted over 12 months
65%Complain1,287 reviews
56%Praise1,129 reviews
4%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan

What goes wrong

Matchmaking and balance18%
I'm sorry but this game is just unplayable for me now, i was never the person who write negative review but, damn this game is literally increasing more powercreep and left old characters that i...
Performance13%
phone lagging while playing the game, surroundings not rendering properly unplayable
Pay to win10%
Literally can’t play this game unless dropping hundreds on characters to beat one boss only for the next characters to over power the current ones.
Gameplay and design11%
Now all that fun is gone, the story went to hell and it's absurd, but the worst of all is that the game doesn't feel enjoyable anymore.
Monetization and ads8%
CAN YOU STOP YOUR FREAKING UNSKIPPABLE MINUTES ADS?!?!?!

What goes well

General praise44%
Game is very good
Story, world and characters29%
It’s all so interesting and has me hooked.
Gameplay is fun8%
I love it!
Lots of content and value8%
Like you can have a full premium team for free and it really have good content good lore good optimization.
Graphics and art7%
Especially trailblazer’s jokes, idk if thats just me but yeah lol. Anyways, this game is amazing, definitely worth giving a try , and also Sunday is awesome !

Reasons for quitting

The main complaint of the 80 reviewers who say they stopped or are quitting

Matchmaking and balance14%
Pay to win10%
Performance10%
Difficulty8%
Monetization and ads5%

What they use it for

155 of 1,999 reviewers said; shares are of them

Playing solo46%
Been playing this one on and off for a couple years now, pretty enjoyable turn based game with nice storytelling and voice acting.
Collecting and completing34%
I kinda like this game and see the problem imagine pull e6 but new character do better that sound suck, i don't have problem with powercreep much except resources because i love to collection...
Relaxing12%
This game is so relaxing to play except the mini game and puzzle part,you do need to use your brain,otherwise,you won’t be able to solve the puzzle,what a letdown,as long as you don’t care about...

What they ask for

228 reviews ask for something

New feature or option33%
More content27%
Platform, device or language11%
Bring something back8%
Multiplayer and social2%

Who is saying it

The biggest clear differences between audiences; 4 more with a free account

TenureLong-time user: say they're quitting 2.6x as often as everyone (11% vs 4%).

Developer replyDeveloper replied: mention pay to win 1.6x as often as everyone (20% vs 12%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.