Hulu: Stream TV shows & moviesHulu, LLCApp Store 4.6Google Play 4.5

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 27, 2026

About Hulu

Stream the TV shows and movies you love with Hulu!

Entertainment · Free · out since 2010 · from the App Store description

Sample1,747 reviews1,365 Google Play · 382 App Store

Which reviewsNatural mixHealth check

DatesOct 27, 2025 to Oct 27, 2026Last year

Where5 App Store countriesevery language; Google Play is global

Hulu's crash reports describe the app closing on launch, dying partway through a movie, and nothing playing at all.

OneStar read 1,747 App Store and Google Play reviews of Hulu posted from Oct 2025 to Oct 2026. Of the 1,747 people who reviewed Hulu in OneStar's sample, 81% complain and 25% praise it. The top complaints about Hulu are crashes and bugs (29% of complaints), ads (29%) and missing feature (9%). In OneStar's sample of Hulu reviews, 4% of reviewers say they're quitting. OneStar's report on Hulu was last updated on Oct 27, 2026.

1,747Reviews analyzedposted over 12 months

81%Complain1,405 reviews

25%Praise447 reviews

4%Says they're quittingstopped or quitting now; 2% more cancelled a paid plan

What goes wrong

Crashes and bugs29%

The app crashes immediately whenever I open it

Ads29%

FAR TO MANY ADDS.

Missing feature9%

No Spanish, French, mandarin support on 90% of the catalogue. Complacency and incompetency in the big 2026…

Pricing and fees7%

OVERPRICED

I can’t even sign in to the app.

What goes well

Content variety and depth39%

good app has a lot of different shows and movies love it

General praise42%

love love love hulu! nothings wrong about it !! five stars ☆☆☆☆☆

Works reliably7%

I can watch all my shows without lag, this app is phenomenal

Fun and engaging4%

Love it! It keeps me entertained while on the go! 💜🫶

Easy to use4%

The biggest win for Hulu is the interface.

Reasons for quitting

The main complaint of the 75 reviewers who say they stopped or are quitting

Ads21%

Crashes and bugs12%

Charges and refunds11%

Pricing and fees7%

What they use it for

644 of 1,747 reviewers said; shares are of them

Watching shows and films91%

Its a pretty decent streaming app. Love the next day stream and always have, especiallysinceI'm a trivia show nerd and they're all on here. I've had Hulu for years and probably will for years to come.

Live events7%

Terrible UI compared to YouTube TV. I switched due to YTTV losing ESPN. Streaming college football today and constantly receive connection issues on the same TV and same Internet I had with YTTV...

Family and kids1%

won't allow my kids to watch anything while synced to my car, regardless of who's driving and who's using the phone. won't work when my vpn is on. otherwise it's okay.

What they ask for

109 reviews ask for something

New feature or option41%

Who is saying it

The biggest clear differences between audiences; 5 more with a free account

TenureLong-time user: say they're quitting 5.1x as often as everyone (22% vs 4%).

Star rating2 stars: mention hard to use or cluttered 2.0x as often as everyone (9% vs 4%).

Shared by OneStar. The title and categories are theirs; every number is counted by OneStar from the reviews.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.