Muse from Meta: do people trust an agent with their accounts?
Shared report · updated Oct 14, 2026
Muse is your personal AI agent that gets things done, always working on what matters to you.
Productivity · Free · out since 2026 · from the App Store descriptionThe missing-feature complaints point to separate gaps: no hands-free voice wake-up, no way to add characters to images, and no Russian language support.
OneStar read 1,964 App Store and Google Play reviews of Muse from Meta posted from Sep 2026 to Oct 2026. Of the 1,964 people who reviewed Muse from Meta in OneStar's sample, 22% complain and 81% praise it. The top complaints about Muse from Meta are missing feature (25% of complaints), content quality (15%) and crashes and bugs (8%). In OneStar's sample of Muse from Meta reviews, 1% of reviewers say they're quitting. OneStar's report on Muse from Meta was last updated on Oct 14, 2026.
What goes wrong
this app is worthless it will let make pictures but it won't allow you to add characters i suggest people use Quick Art AI it's far better than this this app should be removed from the android...
Promised a customizable agent; delivered a squeaky fleece blob that refuses basic instructions and quotes corporate safety guidelines when asked for light humor.
As soon as I open the app, it crashes. Can’t even get into the app to report the bug and meta website has nothing to submit a report.
he stole my data and went into my Google account messed up all kimda of stuff... I had to go into my Google account and fix all of it
my experience is your texts are too small for just a telephone I'm 87 years old I don't wear glasses I have a 20/20 vision and you're moving too fast for such a small character that is only the...
What goes well
Muse is the best AI assistant ever
This is my first time ever using this kind of service and the hours it has already saved me, and looking back on how much easier the trip planning I just did would have been had I known, 5 Stars...
I’m really enjoying this app thank you. I’m not really tech savvy but this is user friendly and I’m sure I will tell all of my friends and others about it. Grazie Mille
I'm just beginning with this & learning what it can do. I'm having a blast making jokes and talking back n forth, kinda crazy. it's a 5 star from me!
This is simply the best.
Reasons for quitting
The main complaint of the 26 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
Unfortunately, however, searches on some websites are blocked by the websites themselves, which makes it impossible to complete certain tasks.
I'm sorry I used it l downloaded it l gave it 1 star it's not even Free they telling me l got to pay no thanks if the apps was free l would keep using it but I'll pass for now
dangerous app- Within 2 minutes of signing in with Facebook credentials it started making $0 charges on my debit card. I immediately uninstalled.
Requires credit card to verify age yet fails. Cant install. Useless
why only United States🇺🇸 Can test it, this is the self fishness
What they use it for
281 of 1,964 reviewers said; shares are of them
Best AI app out there..I absolutely 💯 love it 😀 you can customize and get so much done..it creates stuff for you also..I use it for my reminders, shopping and daily briefing like weather and about...
The assistant itself is the best I've ever used — genuinely excellent. But the Outlook / Microsoft 365 connection has been broken for weeks: it can't sign into a work account, and the fallback...
🤩Sorprendida con Muse porque me ha ayudado a mejorar mi tienda en Shopify en cosas que un programador que cobraría mucho por hacerlo, estoy feliz porque Muse hace muchas tareas difíciles por mi y...
What they ask for
74 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 3 more with a free account
PlatformApp Store: mention performance and battery 2.1x as often as everyone (14% vs 7%).
Star rating4 stars: mention missing feature 2.2x as often as everyone (59% vs 26%).
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