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PhasmophobiaKinetic GamesSteam

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 27, 2026

About Phasmophobia

Phasmophobia is a 4 player online co-op psychological horror.

Action, Indie, Early Access · $19.99 · out since 2020 · from the Steam description
Sample2,410 reviews2,410 Steam
Which reviewsNatural mixHealth check
DatesOct 27, 2025 to Oct 27, 2026Last year
WhereGlobalevery language

Patches that break features make up 32% of developer and update complaints for Phasmophobia, alongside backlash to the customization update.

OneStar read 2,410 Steam reviews of Phasmophobia posted from Nov 2025 to Oct 2026. Of the 2,410 people who reviewed Phasmophobia in OneStar's sample, 35% complain and 69% praise it. The top complaints about Phasmophobia are developer and updates (28% of complaints), bugs and crashes (21%) and gameplay and design (7%). In OneStar's sample of Phasmophobia reviews, 2% of reviewers say they're quitting. OneStar's report on Phasmophobia was last updated on Oct 27, 2026.

2,410Reviews analyzedposted over 12 months
35%Complain940 reviews
69%Praise1,573 reviews
2%Says they're quittingstopped or quitting now

What goes wrong

Developer and updates28%
♥♥♥♥♥♥ game instead of waiting to finish the update they were hyping for years release a ♥♥♥♥♥♥♥ update with low quality worst update oat. I want my ♥♥♥♥♥♥♥ money back.
Bugs and crashes21%
game keeps on crashing during launch no matter what i do.
Gameplay and design7%
This game in one word: Dry. Plus it costs more than it's worth.
Controls and UI5%
THE WORSE GAME FOR CONTOLLERS AND MIC, I ♥♥♥♥♥♥♥ HATE IT
Difficulty7%
The game is no longer fun and I miss the old days when the game was playable.

What goes well

General praise44%
i love everything about it.
Multiplayer and community34%
I cannot recommend Phas highly enough to anyone who likes a puzzle, a hang-out, and a few jumpscares.
Gameplay is fun16%
I don't play horror games, but I enjoyed Phasmophobia for the puzzle aspect.
Developer support3%
Super fun game. Always rolling out updates and fun seasonal events.
Lots of content and value2%
So much content for a $20 game, and it is still growing as we SPEAK

Reasons for quitting

The main complaint of the 44 reviewers who say they stopped or are quitting

Developer and updates43%
Bugs and crashes11%
Vague, no specifics9%
Not enough content2%
Grind2%

What they use it for

802 of 2,410 reviewers said; shares are of them

Playing with friends93%
as a fan of ghost hunting, i've followed this game since early access and i'm so happy to see it come so far. it's much more interactive and fun to play with friends. looking forward to future updates
Playing solo2%
Se tu tiver paciência pra aprender até a árvore genealógica de cada fantansma o jogo fica bem divertido mesmo jogando sozinho. Salve pro Brenovisk que trouxe o recorde mundial pro Brasil, alouuu.
Collecting and completing2%
Used to be my favorite game that I've grinded, but during the years in my opinion the game got worse, the characters look like they've seen better days, the events are repetitive every year, the...

What they ask for

135 reviews ask for something

Bring something back31%
New feature or option30%
More content16%
Multiplayer and social6%
Platform, device or language3%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

TenureLong-time user: say they're quitting 8.1x as often as everyone (12% vs 2%).

Playtime at review200 hours or more: say they're quitting 3.8x as often as everyone (6% vs 2%).

Made with OneStar's Steam review analyzer. Run one on your own game or a competitor's, free with no card. Wondering whether a wave of thumbs down is real? Read how to tell a review bomb from a real problem.