What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 27, 2026
Shazam will instantly identify music playing around you or in apps like TikTok, Instagram, YouTube & Snapchat.
Music · Free · out since 2019 · from the App Store descriptionShazam's version 27.2 saw crashes and bugs jump well above their usual share of complaints, a spike that passed its test and is worth checking first.
OneStar read 2,277 App Store and Google Play reviews of Shazam posted from Oct 2025 to Oct 2026. Of the 2,277 people who reviewed Shazam in OneStar's sample, 25% complain and 79% praise it. The top complaints about Shazam are content quality (39% of complaints), missing feature (22%) and crashes and bugs (20%). In OneStar's sample of Shazam reviews, 1% of reviewers say they're quitting. OneStar's report on Shazam was last updated on Oct 27, 2026.
What goes wrong
Shazam has consistently been able to provide me with not only the incorrect songs, but also completely irrelevant ones, never once was a recognition correct. Thanks Shazam!
Removing Spotify link killed the app for me
Hasn’t been working on multiple versions, iOS and phones. At that point it’s not just me. App won’t even launch past the splash screen. 👎👎👎
what the heck did you with the updates??? I can't find the song at all anymore
shazams not saving
What goes well
Been using Shazam since my daughter shared it with me back in who knows when. Still loving it!!!
Love this app! Helps me add to my music playlist, and answer the “who’s singing this” question many times over. Being a trivia player, this is my secret weapon!
It works, is fast, and is reliable
I absolutely love this app, it’s super easy to tap and find the music you like. Thank you
Una estación de calidad y encuentras música de todo ; me encanta.
Reasons for quitting
The main complaint of the 14 reviewers who say they stopped or are quitting
What they use it for
598 of 2,277 reviewers said; shares are of them
Thanks to this app, I can find some amazing songs that I can listen to in the car! I highly recommend someone gets this app, maybe you’ll find a new favorite song! 😉👍
This is app is mostly great but when I’m at the gym and want to Shazam a song on my watch it doesn’t show up on my iPhone so I can add it to Apple Music. iCloud sync is on so why doesn’t it sync?
Shazam god dam u always there when I need u to be the info are the intense to a better dj mix to be up to date and true love for my music and mixing is thanks to this app
What they ask for
113 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 1 more with a free account
Star rating5 stars: mention missing feature 1.6x as often as everyone (52% vs 33%).
Star rating1 star: mention missing feature less often than everyone (20% vs 33%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.