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Signal - Private MessengerSignal Messenger, LLCApp Store 4.7Google Play 4.5

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 27, 2026

About Signal

Signal is a messaging app with privacy at its core.

Social Networking · Free · out since 2014 · from the App Store description
Sample2,051 reviews1,164 Google Play · 887 App Store
Which reviewsNatural mixHealth check
DatesOct 27, 2025 to Oct 27, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Signal's missing-feature complaints centre on richer media and sharing options, with personalisation and styling close behind, and the page's other findings sit beside that.

OneStar read 2,051 App Store and Google Play reviews of Signal posted from Oct 2025 to Oct 2026. Of the 2,051 people who reviewed Signal in OneStar's sample, 41% complain and 69% praise it. The top complaints about Signal are missing feature (30% of complaints), crashes and bugs (19%) and login and account (10%). In OneStar's sample of Signal reviews, 1% of reviewers say they're quitting. OneStar's report on Signal was last updated on Oct 27, 2026.

2,051Reviews analyzedposted over 12 months
41%Complain842 reviews
69%Praise1,405 reviews
1%Says they're quittingstopped or quitting now

What goes wrong

Missing feature30%
you don't even have a BLOCK 😡😡😡😡
Crashes and bugs19%
Non-stop crashing. Within 2 seconds of opening. Over and over and over. App cannot be used.
Login and account10%
have not receiving sms verification for months j live the app because I have used it before but they cant allow me to use the app anymore because they don't verify my account
Fake accounts, bots and scams11%
Full of African scammers
Sync and data loss6%
Worked great for a couple years then went to open it and it said its corrupt and i will need to start fresh - lost contacts, messages !! Dont think you can rely on signal

What goes well

General praise48%
It an amazing app love it
Respects privacy and attention29%
I love how serious they are about our privacy and I love how it’s open sourced.
Easy to use11%
An amazing app Although I use other apps, such as Telegram and Zhangi to communicate with my friends, I really really enjoy signals platform.
Works reliably8%
I Love Signal Application. The sound is so clear on telephone calls and even when my cell pho doesn’t get texts, Signal always works. Love it! 🩷
Helps me learn or get things done2%
I use Signal for at least 5 separate chat groups. Saves so much time plus replaces so many email/test strings.

Reasons for quitting

The main complaint of the 17 reviewers who say they stopped or are quitting

Privacy and notifications18%
Sync and data loss12%
Fake accounts, bots and scams12%
Crashes and bugs6%
Login and account6%

What they use it for

127 of 2,051 reviewers said; shares are of them

Friends43%
I ditched What’sApp five years ago. I didn’t like being a product for Meta gain. Signal don’t gather any data (just mobile number). Great app to communicate with friends and family.
Work14%
I love this app for work, but I’ve been waiting for this feature to be added - please allow for scheduled messages to be sent. It would really help with organization of work places that use this app.
Meeting new people9%
I went on signal app today and I was talking to a woman named Kelly and I was texting her they was something fishy going on the video call and she answered the video call it was a black man from...

What they ask for

203 reviews ask for something

New feature or option81%
Bring something back4%
Integration3%
Platform, device or language1%
More content1%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

Star rating1 star: mention fake accounts, bots and scams 2.0x as often as everyone (23% vs 11%).

TenureNew user: mention login and account 5.9x as often as everyone (64% vs 11%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.