Vinted reviews: fees, scams and support for buyers and sellers
Shared report · refreshed weekly · updated Oct 28, 2026
The idea is simple: you sell your pre-loved stuff to other members who’ll love it again.
Shopping · Free · out since 2013 · from the App Store descriptionVinted sellers who report bans describe accounts shut with no explanation and listings removed over counterfeit claims they say are untrue.
OneStar read 3,000 App Store and Google Play reviews of Vinted posted from Mar 2026 to Oct 2026. Of the 3,000 people who reviewed Vinted in OneStar's sample, 27% complain and 79% praise it. The top complaints about Vinted are bans and moderation (27% of complaints), customer support (15%) and service behind the app (12%). In OneStar's sample of Vinted reviews, 1% of reviewers say they're quitting. OneStar's report on Vinted was last updated on Oct 28, 2026.
What goes wrong
posted a single item, still in the box it came in new, and 24hrs later my account was banned for selling fraudulent merchandise.
hopeless and non professional support team. one just lost money and they do not even care.
I ordered a ps5 for here and it mailed it to the wrong address in a different state now I’m waiting my refund
Since the upgrade I can’t get the app to open.
need location filters
What goes well
great items and fast shipping. I ordered just 3 days ago and received my package. thank you I love the business and the sellers on Vinted: Shop & sell pre-loved
Vinted is the best app i have on my phone 🫶
I am in love with this app. it's easy to use, buying or selling.
Vinted has the lowest prices around. I won't be shopping anywhere else. LOVE THIS SITE!
Great platform for sorting and decluttering wardrobe in an efficient way. Thank you
Reasons for quitting
The main complaint of the 41 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
posted a single item, still in the box it came in new, and 24hrs later my account was banned for selling fraudulent merchandise.
customer service is appalling.
posted a single item, still in the box it came in new, and 24hrs later my account was banned for selling fraudulent merchandise.
posted a single item, still in the box it came in new, and 24hrs later my account was banned for selling fraudulent merchandise.
THE WORST support experience of all.
What they use it for
645 of 3,000 reviewers said; shares are of them
I was banned for absolutely no reason, I was trying to sell some left over pc parts and got perma banned without explanation and no appeal, if your gonna use this app treat it like a probation officer
I discovered Vinted about three months ago. Since then, I’ve been buying pretty much everything on Vinted and stopped going to physical stores altogether.
This is is actually the best site I’ve found for online shopping and deals, the sellers are amazing and respond pretty fast to any questions you have, the bundles you can make save you so much...
What they ask for
116 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
TenureNew user: say they're quitting 3.5x as often as everyone (5% vs 1%).
UseSelling: say they're quitting 2.1x as often as everyone (3% vs 1%).
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