What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 27, 2026
Know what's ahead on the road with the help from other drivers.
Navigation · Free · out since 2009 · from the App Store descriptionIn version 5.26.0.0, Company, ethics and policy made up 25% of complaints against a usual 7% for Waze Navigation & Live Traffic.
OneStar read 2,679 App Store and Google Play reviews of Waze Navigation & Live Traffic posted from Oct 2025 to Oct 2026. Of the 2,679 people who reviewed Waze Navigation & Live Traffic in OneStar's sample, 45% complain and 66% praise it. The top complaints about Waze Navigation & Live Traffic are missing feature (30% of complaints); crashes and bugs (25%); and company, ethics and policy (15%). In OneStar's sample of Waze Navigation & Live Traffic reviews, 5% of reviewers say they're quitting. OneStar's report on Waze Navigation & Live Traffic was last updated on Oct 27, 2026.
What goes wrong
Waze freezes the screen and blocks other apps on the phone I accidentally updated the app.
È inaccettabile che non esista un'opzione o un profilo dedicato ai furgoni (van): per i camion pesanti c'è già tutto, ma i van che sono grandi poco più di un'auto e spesso a basse emissioni...
Deleted the app due to their Israeli connections and involvement with mass genocide. No longer wished for my data to be possessed by war criminals.
I’m not going to use an app that doesn’t even have the accurate location names.
I struggled to find how to cancel the route I entered.. better use google map then
What goes well
I love it.
Waze directed me around a bad accident on I-4 last weekend that saved me hours.
Waze is our go to maps when we travel internationally. Always up to date and has never led us astray.
I have recently switched from google maps to Waze and have found it to be a much better Navigation app I highly recommend it as it is easy to use and has a very easy to use interface
**Waze Review: The Ultimate Community-Powered Copilot for Drivers** **Rating:** ⭐️⭐️⭐️⭐️⭐️ (5/5) If you spend any significant time behind the wheel, Waze isn't just an alternative navigation...
Reasons for quitting
The main complaint of the 127 reviewers who say they stopped or are quitting
What they use it for
335 of 2,679 reviewers said; shares are of them
My wife and I travel a lot. We love to drive and Love using Waze. Waze is very informative and helpful. We suggested online to Waze that Waze should add an informative icon saying crazy driver alert.
under settings there is an option to get alerts for speed cameras but I pass a few on my way to work and it does put something on screen but get zero audio warnings so it's lacking in that respect...
I love the three options it gives you for shortest route. Car on shoulder navigation and the police alerts. I travel an average of 26,000 miles a year just for work and I use Waze for every bit of it.
What they ask for
295 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
StorefrontCanada: say they're quitting 2.2x as often as everyone (10% vs 5%).
Star rating1 star: mention company, ethics and policy 2.0x as often as everyone (31% vs 15%).
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