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Zenless Zone ZeroCOGNOSPHERE PTE. LTD.Steam

Zenless Zone Zero on Steam: what PC players fault in HoYoverse's gacha

Shared report · updated Oct 25, 2026

About Zenless Zone Zero

Zenless Zone Zero is HoYoverse’s brand-new urban fantasy ARPG.

Action, Adventure, RPG, Free To Play · Free · out since 2026 · from the Steam description
Sample2,381 reviews2,381 Steam
Which reviewsNatural mixCustom
DatesJun 17, 2026 to Oct 25, 2026
WhereGlobalevery language

Zenless Zone Zero's monetization complaints centre on gambling and predatory design, and on a good game spoiled by its gacha model, rather than on price alone.

OneStar read 2,381 Steam reviews of Zenless Zone Zero posted from Jun 2026 to Oct 2026. Of the 2,381 people who reviewed Zenless Zone Zero in OneStar's sample, 34% complain and 70% praise it. The top complaints about Zenless Zone Zero are monetization and ads (24% of complaints), gameplay and design (16%) and performance (11%). In OneStar's sample of Zenless Zone Zero reviews, 2% of reviewers say they're quitting. OneStar's report on Zenless Zone Zero was last updated on Oct 25, 2026.

2,381Reviews analyzedposted over 4 months
34%Complain856 reviews
70%Praise1,646 reviews
2%Says they're quittingstopped or quitting now

What goes wrong

Monetization and ads24%
These greedy mf don't care about user experience, you'd be wasting huge amount of time to collect these creds and spend them like crazy in no so random draws, and you can lose them all and got no...
Gameplay and design16%
The game itself is alright.. but its actually unplayable due to non stop yapping and horrible writing.
Performance11%
The optimization in this game is absolutely terrible.
Developer and updates7%
its a cool game and i was able to play it for a little bit and really enjoyed it until they seemed to roll an update that just broke the game on linux which is sad, it ran very well using proton...
Bugs and crashes5%
no matter what i do, it wont let me open the game through steam. it says "steam error please restart your game" everytime.

What goes well

General praise37%
The best gacha game, hands down
Gameplay is fun24%
(Yes, imma say it, call me hoyoshill all you want, despite me being critical of their game for a long time now, ZZZ is still deserved of such high praises) Best hack-n-slash combat in any gacha games.
Story, world and characters18%
It's amazing.
Graphics and art10%
Simply put, it’s one of the most beautiful games I’ve ever played.
Lots of content and value4%
Very generous compared to other gacha games, so it's been easy to stay F2P.

Reasons for quitting

The main complaint of the 47 reviewers who say they stopped or are quitting

Gameplay and design15%
Developer and updates11%
Monetization and ads9%
Bugs and crashes6%
Grind6%

Their categories

Yes or no questions the person who shared it asked of each review

Account and launcher9%
Hoyoverse deleted my account because "they couldnt confirm my age" when i set up my account with my birthday on it 2 years ago.
Anti-cheat and Steam Deck2%
ive been trying to launch this game on my steam deck for hours upon days and no matter what launch command i use or what proton i use ts just wont launch,it lets u log in and press play but right...
Gacha and pull rates25%
honestly this game has so much potential but is held back by the most horrendous grind i have ever experienced.
Grind and energy limits8%
honestly this game has so much potential but is held back by the most horrendous grind i have ever experienced.
Story and pacing19%
The game itself is alright.. but its actually unplayable due to non stop yapping and horrible writing.

What they use it for

196 of 2,381 reviewers said; shares are of them

Collecting and completing43%
- Trying this game for that one newest character - Grinding for 8 hours for the pull resources - Finally getting S Pull on the limited banner after 85 out of 90 pulls - Lost the 50/50 - Uninstall
Playing solo37%
People like to call ZZZ a gooner game but in all honesty, it isn't. yes, there are woman with larger chests, yes they bounce. But the story of the game. the characters. the world. It's amazing.
Relaxing8%
There have been multiple moments where I've said to myself: 'I'd pay a respectable amount of real money to buy this game.' Aside from a couple moments of odd balance and rougher progression that...

What they ask for

127 reviews ask for something

New feature or option28%
More content19%
Bring something back10%
Pricing option4%
Multiplayer and social3%

Who is saying it

The biggest clear differences between audiences; 5 more with a free account

TenureNew user: say they're quitting 7.9x as often as everyone (14% vs 2%).

Playtime at reviewUnder 2 hours: say they're quitting 2.3x as often as everyone (4% vs 2%).

Made with OneStar's Steam review analyzer. Run one on your own game or a competitor's, free with no card. Wondering whether a wave of thumbs down is real? Read how to tell a review bomb from a real problem.