Zillow Real Estate & RentalsZillow, Inc.App Store 4.8Google Play 4.8

What people complain about and love in 2026

Shared report · refreshed weekly · updated Oct 27, 2026

About Zillow Real Estate & Rentals

Find your new home to buy or rent with expert real estate tools and millions of listings right at your fingertips.

Lifestyle · Free · out since 2009 · from the App Store description

Sample1,733 reviews1,353 Google Play · 380 App Store

Which reviewsNatural mixHealth check

DatesOct 27, 2025 to Oct 27, 2026Last year

Where5 App Store countriesevery language; Google Play is global

Reviewers of Zillow Real Estate & Rentals ask for new features and options, with a commute filter and a way to filter out contingent listings named, and some want an older search back.

OneStar read 1,733 App Store and Google Play reviews of Zillow Real Estate & Rentals posted from Oct 2025 to Oct 2026. Of the 1,733 people who reviewed Zillow Real Estate & Rentals in OneStar's sample, 56% complain and 50% praise it. The top complaints about Zillow Real Estate & Rentals are missing feature (22% of complaints), crashes and bugs (22%) and content quality (12%). In OneStar's sample of Zillow Real Estate & Rentals reviews, 4% of reviewers say they're quitting. OneStar's report on Zillow Real Estate & Rentals was last updated on Oct 27, 2026.

1,733Reviews analyzedposted over 12 months

56%Complain971 reviews

50%Praise851 reviews

4%Says they're quittingstopped or quitting now

What goes wrong

Crashes and bugs22%

I can't open it. It closes immediately.

Missing feature22%

Ever since Zillow removed the flood info from their app, I can no longer use this app. extremely disappointed.

Content quality12%

There info is not always accurate.

Hard to use or cluttered7%

Very difficult App to manage . I cannot post or edit my listings easily .

Requires third-party login!

What goes well

Helps me learn or get things done22%

I love this app; it helps me better in looking for a place to move.

General praise31%

this app is awesome . i love zillow

Easy to use22%

Great app easy to use

Content variety and depth14%

I love zillow many choices to choose from.

Works reliably4%

I hadn't been on here for years but after resetting my password I was in and all of my favorites were still there but with updates now. Very very cool.

Reasons for quitting

The main complaint of the 62 reviewers who say they stopped or are quitting

Missing feature16%

Crashes and bugs13%

Bad update or redesign5%

Company, ethics and policy5%

What they use it for

496 of 1,733 reviewers said; shares are of them

Home97%

Absolute trash, glitchy, often just shows blank screens, frustrating to try to see my own home, because it only shows 5 lines out of a description for my home, making me have to answer 100's of...

Family and kids1%

it has all the info I need. I'm trying to help my dad and my step mom out to find a new place. this app is always there for me when I need some recommendations to either of my parents.

Personal life0%

love to randomly look at dream properties when im down and zillow always allows me to do that every time!

What they ask for

184 reviews ask for something

New feature or option70%

Bring something back17%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

PlatformApp Store: say they're quitting 1.9x as often as everyone (7% vs 4%).

StorefrontUnited States: say they're quitting 1.8x as often as everyone (7% vs 4%).

Shared by OneStar. The title and categories are theirs; every number is counted by OneStar from the reviews.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.