Netflix vs Disney+ vs HBO Max: price hikes, ads and password sharing
HBO Max took back its old name in July 2025 and then cracked down on password sharing, and Disney+ raised prices in October 2025. Which service do subscribers fault most, and for what?
Shared comparison by OneStar · updated Oct 14, 2026By OneStar
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Store ratings: App Store 4.8 · Google Play 4.72,784 reviews read · Apr 15, 2026 to Sep 30, 2026Open the Netflix reportDisney+ is the streaming home of your favorite stories.
Store ratings: App Store 4.6 · Google Play 4.32,905 reviews read · Jun 1, 2025 to Sep 30, 2026Open the Disney+ reportThe most talked about shows and movies featuring the worlds of HBO, the DC Universe, Adult Swim, A24, and beyond.
Store ratings: App Store 4.9 · Google Play 4.82,295 reviews read · Jun 1, 2025 to Sep 30, 2026Open the HBO Max report- Date overlap: The reports share 35% of the dates they cover between them.
Netflix leads on 1 of 7 measures, HBO Max on 1; 5 are too close to call.
Scorecard
Each value comes with its 95% range. A leader is named only when the gap holds up to the test.
| Measure | Netflix | Disney+ | HBO Max |
|---|---|---|---|
| ComplainShare of reviewers who complain about something, lower is better | 54%Leads95% range 53% to 56% | 88%95% range 87% to 89% | 59%95% range 57% to 61% |
| PraiseShare of reviewers who praise something, higher is better | 50%95% range 48% to 52% | 19%95% range 18% to 21% | 52%95% range 50% to 54% |
| Said they leftShare of reviewers who say they quit or are leaving, lower is better | 2%95% range 2% to 3% | 5%95% range 4% to 6% | 2%95% range 1% to 2% |
| Blame a changeShare of complaints tied to an update, redesign or price change, lower is better | 18%95% range 16% to 21% | 16%95% range 15% to 18% | 12%Leads95% range 10% to 14% |
| SpecificShare of reviews that name something concrete | 91%95% range 89% to 92% | 93%95% range 92% to 94% | 96%95% range 94% to 97% |
| Ask for featuresShare of reviewers who ask for something new or something back | 17%95% range 16% to 19% | 7%95% range 6% to 8% | 11%95% range 9% to 12% |
| SentimentMean feeling in the review text, 0 very negative to 4 very positive, higher is better | 2.27 | 0.91 | 2.12 |
| Star ratingMean stars of the reviewers the sample stands for, higher is better | 3.49 | 1.94 | 3.34 |
| Developer repliesShare of reviews with a developer reply, unweighted, higher is better | No data | 31%95% range 28% to 33% | 30%95% range 27% to 32% |
Top findings
- Fewer Netflix reviewers complain: 54% against 59% for HBO Max.
- HBO Max is weak on ads: 16% of reviewers mention it against 4% for Netflix, and those reviews average 1.4 stars lower.
- HBO Max is weak on crashes and bugs: 17% of reviewers mention it against 8% for Netflix, and those reviews average 1.8 stars lower.
- Disney+ draws more complaints about login and account: 13% of reviewers against 3% for Netflix.
Where complaints differ most
Share of each app's complaints
Where praise differs most
Share of each app's praise
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.