Review intelligence for App Store, Google Play and Steam

Know how people really feel about any app or game.

OneStar reads the reviews of any app or game and tells you what people love, why they leave and what they ask for, with the quotes behind every number.

What they love
Why they leave
What they ask for
How it changes over time

Or open a real report:Sonos Spotify Counter-Strike 2 ChatGPT

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42 apps and games108.2K reviews read

01Search any app or gameApp Store, Google Play and Steam listings of one product are matched into one report.
02Jev reads every review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.

How it works

SonosBad update or redesign complaints+15 pts Counter-Strike 2Developer and updates complaints+1 pts MinecraftBugs and crashes complaints+1 pts NetflixCrashes and bugs complaints0 pts Tinder Dating AppContent quality complaints0 pts

2 products · 1 comparisonSort

App Store Travel Clear all

AirbnbAirbnb, Inc. · App Store + Play

By OneStar

What guests and hosts complain about after Airbnb's fee changes

Natural mix · 2025-06-01 to 2026-09-25 · 2,092 reviewsNatural mix · 2025-06-01 to 2026-09-25 · 2,092

Top praise: easy to use and great service or staff. Top complaint: service behind the app (in 20% of complaints), then customer support.

Service behind the app17%

Rating, 30 days 3.02 +0.274 viewsUpdated Sep 25

Uber vs LyftApp Store + Play

By OneStar

Uber vs Lyft: fees, waits and support

Fewer Uber reviewers complain: 42% against 49% for Lyft.

Uber leads on 3 of 6 measures; 3 are too close to call.

Directly comparable5 viewsUpdated Oct 7

Uber - Rides, Eats, HotelsUber Technologies, Inc. · App Store + Play

By OneStar

Hidden fees and Uber One: what riders complain about

Natural mix · 2025-01-01 to 2026-09-25 · 2,628 reviewsNatural mix · 2025-01-01 to 2026-09-25 · 2,628

Top praise: great service or staff and easy to use. Top complaint: service behind the app (in 52% of complaints), then unexpected charges.

Service behind the app47%

Rating, 30 days 3.58 −0.373 viewsUpdated Sep 25

Across public reports

42products

108.2Kreviews read

59%reviews complain

51%reviews praise

Google Play 34 · App Store 33 · Steam 93% of reviewers say they're quitting.

These numbers, for your app, every day.Public reports are snapshots. Pro keeps reading your reviews and emails you when something changes.

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Movers this week

Most complained about

Average share of complaints, all public reports

Reliability and sync20%
Features10%
Gameplay and balance9%
Design and ease of use8%
Account and sync7%

Most praised

Content and outcomes17%
Gameplay and balance7%
Design and ease of use6%

Rating moves

Average star rating in the reviews each report read, last 30 days against the 30 before

FallingPokémon GO 2.4 avg, 30 days0.85 Borderlands 4 2.5 avg, 30 days0.48 Notion 3.3 avg, 30 days0.47

RisingInstagram 3.6 avg, 30 days0.78 YouTube 3.5 avg, 30 days0.45 Monster Hunter Wilds 4.3 avg, 30 days0.34

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Know how people really feel about any app or game.

How OneStar works

What guests and hosts complain about after Airbnb's fee changes

Uber vs Lyft: fees, waits and support

Hidden fees and Uber One: what riders complain about