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One public report on Airbnb. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What guests and hosts complain about after Airbnb's fee changesNatural mix · 2025-06-01 to 2026-09-25 · 2,092 reviews · by OneStarTop praise: easy to use and great service or staff. Top complaint: service behind the app (in 20% of complaints), then customer support.