How do listeners feel about Spotify's price hikes and AI DJ?
Shared report · updated Sep 25, 2026
With the Spotify app, you can explore an extensive library of music and podcasts for free.
Music · Free · out since 2011 · from the App Store descriptionSample2,117 reviews1,173 Google Play · 944 App Store
Which reviewsNatural mixCustom
DatesJun 1, 2025 to Sep 25, 2026Not every store reached back to the start
Where5 App Store countriesevery language; Google Play is global
Top praise: content variety and depth and easy to use. Top complaint: ads (in 34% of complaints), then pricing and fees.
2,117Reviews analyzedposted over 4 months
49%Complain1,040 reviews
63%Praise1,338 reviews
2%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan
What goes wrong
Ads33%
Ad too annoying forced me to stop using it
Pricing and fees22%
Just make your app unusable by begging for money🤡
Crashes and bugs15%
It's so glitchy right now. First my music kept stopping, then the app would fully close randomly, then just stopped responding. I tried to delete and redownload it, but now I can't log in.
What goes well
General praise68%
I love it so much !!! Amazing !!!
Content variety and depth15%
It have every type of music you need
Easy to use4%
Music is my life. I love Spotify cuz it’s has the most user friendly platform. Quality music, jamming possibilities, sharing my songs with IG etc. enjoying Spotify everyday.
Their categories
Yes or no questions the person who shared it asked of every review
Ads32%
Ad too annoying forced me to stop using it
AI DJ1%
For a few weeks the app kept promoting fraudulent AI sludge into my feed.
Cluttered home feed1%
Please stop shoving ads, especially since I have already payed for Spotify premium.
Price increase4%
Spitify took a free service and restricted it so much to try and force the premium on their customers.
Shuffle and recommendations5%
As of recently when I go and shuffle a playlist it simply plays songs in the exact same order over and over again for days at a time, that’s not how shuffle works and it’s extremely annoying!!!!
What they ask for
159 reviews ask for something; 5 more with a free account
New feature or option54%
Bring something back16%
Who is saying it
The biggest clear differences between audiences; 5 more with a free account
Star rating5 stars: say they're quitting less often than everyone (under 1% vs 2%).
Developer replyDeveloper replied: mention pricing and fees less often than everyone (1% vs 24%).