OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.
If you make it or run itRun a report on your own app, game or place, then track it weekly on Pro and get an alert when complaints rise.See what Free and Pro include
How OneStar works
01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.
Natural mix · 2025-01-01 to 2026-09-25 · 2,575 reviewsNatural mix · 2025-01-01 to 2026-09-25 · 2,575
Top praise: good value or free and great service or staff. Top complaint: service behind the app (in 40% of complaints), then company, ethics and policy.
Service behind the app37%
Watch out for service behind the app: raised in 22% of written reviews, store score 4.5.
Natural mix · last year · 2,927 reviews · refreshed weeklyNatural mix · last year · 2,927 · weekly
Top praise: great service or staff, then easy to use. Top complaint: service behind the app (29% of complaints, mentioned in 31%), then crashes and bugs.
Service behind the app29%
Watch out for service behind the app: raised in 25% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: content variety and depth, then works reliably. Top complaint: missing feature (23% of complaints, mentioned in 31%), then content quality.
Missing feature23%
Watch out for pricing and fees: raised in 8% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: easy to use, then community and social. Top complaint: pricing and fees (20% of complaints, mentioned in 22%), then fake accounts, bots and scams.
Pricing and fees20%
Watch out for pricing and fees: raised in 18% of written reviews, store score 3.9.
Natural mix · last year · 2,488 reviews · refreshed weeklyNatural mix · last year · 2,488 · weekly
Top praise: community and social, then motivation and habit. Top complaint: crashes and bugs (26% of complaints, mentioned in 30%), then pricing and fees.
Crashes and bugs26%
Watch out for crashes and bugs: raised in 21% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: good value or free, then great service or staff. Top complaint: service behind the app (37% of complaints, mentioned in 42%), then charges and refunds.
Service behind the app37%
Watch out for service behind the app: raised in 16% of written reviews, store score 4.3.
