Is Notion getting too expensive and too slow?
Shared report · updated Sep 25, 2026
Notion is an AI-powered all-in-one workspace that helps individuals and teams write notes, manage tasks, organize projects, and collaborate in one place.
Productivity · Free · out since 2017 · from the App Store descriptionSample2,054 reviews1,331 Google Play · 723 App Store
Which reviewsNatural mixCustom
DatesMar 1, 2025 to Sep 25, 2026Not every store reached back to the start
Where5 App Store countriesevery language; Google Play is global
Top praise: easy to use and works reliably. Top complaint: crashes and bugs (in 35% of complaints), then missing feature.
2,054Reviews analyzedposted over 19 months
54%Complain1,116 reviews
65%Praise1,332 reviews
2%Left or refundeduninstall, cancel or refund
What goes wrong
Crashes and bugs31%
Even after updating, uninstalling, and reinstalling, the app is doing absolutely nothing. Massive L.
Missing feature20%
Once you hit your limit of BlOcKs aka "everything you put into the notes" you're just screwed and can't do anything in the app.
Hard to use or cluttered17%
But even after looking up how to use it, the whole layout is so incredibly confusing, I gave up.
What goes well
General praise49%
Love it
Helps me learn or get things done29%
Awesome app!! Makes me improve my organisational skills for everything, from daily life to work duties.
Easy to use9%
I have recently started using Notion and I am mesmerised by the clean and minimalist UI, color scheme, Blocks! Loving it.
Their categories
Yes or no questions the person who shared it asked of every review
AI pushed on users8%
You’ve ruined the best software I’ve ever used in my life with AI and subscription services. I hope it’s worth it!
Offline access3%
Notes I’ve made on my phone when offline get deleted the next day
Pricing4%
It automatically switches you to a plan that pays and charges you without permission for years. Truly toxic and can’t get a support for refund. Really toxic app.
Slow on mobile16%
after downloading the app, when i tap into it it keeps showing the loading sign but never starts
Sync and lost work4%
lost all my ta do's, I had very important tasks and ideas in there and now there are all gone, I dont know what you guys did but you sure hell messed alot of things up that im going to have to get...
What they ask for
198 reviews ask for something; 5 more with a free account
New feature or option73%
Bring something back11%
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
Star rating5 stars: left or refunded less often than everyone (under 1% vs 2%).
Star rating1 star: left or refunded 3.8x as often as everyone (7% vs 2%).