Has the Sonos app recovered from the 2024 redesign?
Shared report · updated Sep 25, 2026
The Sonos app brings all your content and settings together in one place for effortless control of your Sonos products and listening experience.
Music · Free · out since 2020 · from the App Store descriptionSample6,000 reviews3,000 Google Play · 3,000 App Store
Which reviewsNatural mixRelease check
DatesMar 1, 2024 to Sep 25, 2026
Where5 App Store countriesevery language; Google Play is global
Top praise: works reliably and easy to use. Top complaint: crashes and bugs (in 49% of complaints), then bad update or redesign.
6,000Reviews analyzedposted over 3 years
96%Complain5,758 reviews
12%Praise705 reviews
5%Left or refundeduninstall, cancel or refund
What goes wrong
Crashes and bugs43%
The app no longer has any stability.
Bad update or redesign26%
Completely unusable after the update. Absolute waste of time. Don’t fix what’s not broken, the new gui is awful and unintuitive. I hate it.
Missing feature10%
With no warning whatsoever, Sonos killed Subsonic integration.
What goes well
Works reliably23%
I had originally rated this app as really poor but in fairness I think it must’ve been updated and the reliability and stability of the app is much much improved. Well done.
General praise27%
So amazing!!! Honestly so good!!! So worth it!!!
Easy to use11%
This app is incredibly intuitive. Super easy to navigate and understand. Great job Sonos!
Their categories
Yes or no questions the person who shared it asked of every review
Accessibility0%
The Sonos system is way over rated. Although the sound is good, getting it configured is a huge challenge with limited accessibility. I’ve given up. Never another Sonos product.
Missing features22%
New app has rendered my system unusable.
Regret buying Sonos20%
New app has rendered my system unusable.
Speakers not found25%
The app no longer has any stability.
Volume and playback lag8%
The old version wasn't great but the new version is unusable.
What they ask for
766 reviews ask for something; 3 more with a free account
Bring something back79%
New feature or option14%
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
Star rating5 stars: left or refunded less often than everyone (0% vs 4%).
Star rating3 stars: left or refunded less often than everyone (1% vs 4%).