Sign in

Amazon Shopping

by AMZN Mobile LLCShoppingApp Store 4.8Google Play 4.4

What Amazon Shopping is

Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop.

Never miss a delivery

Get real-time tracking and delivery notifications so you know where your package is and when it arrives.

Know exactly what you’re purchasing

Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space.

We’ll notify you when items go on sale

Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal.

Never forget your password

Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in.

Connect with us when it works best for you

Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning.

We’ll find that item for you

Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you.

In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.

Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.

For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.

What people say

Late delivery past the promised date is a leading reason behind complaints about the service behind the app, alongside shifting estimates, cancelled orders and drivers ignoring instructions.

Written by an LLM from the lead report's counts.Read the report

Before you install Amazon Shopping

Store score4.7from 13.2 million ratings on the App Store and Google Play
Written reviews2.2stars from 2,927 reviewers, Oct 2025 to Oct 2026
Written reviews run 2.5 stars well below the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Reviewers who value great service or staff praise it, 6% of written reviews, and some mention it being easy to use. Skip it if the service behind the app bothers you: 25% of written reviews raise it, and 10% raise crashes and bugs.

Of the people who wrote a review

Praise something26%
Complain80%

Watch out for

  • Service behind the app25%
    Most often late past promised date

    “its a wrost app in delivering items very very late never trust i lost my 168 $ stupid calll service says they will reschedule but responed 4 days its been still i didn't get my item”

    1 star · Google Play · Jul 23, 2026
  • Crashes and bugs10%
  • Customer support8%
  • Locked out of their account1%

Share of written reviews that raise each one.

Who it suits

  • Everyday shopping308 reviewers; most raised: service behind the app
    Complain67%
    Praise49%
  • Gifts28 reviewers; most raised: service behind the app
    Complain75%
    Praise29%
  • Deals26 reviewers; most raised: pricing and fees
    Complain62%
    Praise42%
Developer rarely repliesUpdated 10 days ago
See the reviews behind these numbers
Amazon Shopping screenshot 1Amazon Shopping screenshot 2Amazon Shopping screenshot 3Amazon Shopping screenshot 4Amazon Shopping screenshot 5Amazon Shopping screenshot 6

What Amazon Shopping reviewers say

One public report on Amazon Shopping reads 2,927 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 29, 2026. Of its 2,927 judged reviewers, 80% complain, 26% praise something, 11% make a request, 5% say they're quitting and 2% cancelled a paid plan. The top complaint is service behind the app at 29% of complaints, then crashes and bugs (12%) and charges and refunds (8%). Top praise: great service or staff, at 20% of praise. Top requests: new feature or option (64%) and bring something back (23%). Two audience differences stand out. 4 stars: mention missing feature 3.4x as often as everyone (41% vs 12%). Long-time user: say they're quitting 2.4x as often as everyone (13% vs 5%).

One public report on Amazon Shopping. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 2,927 reviews · refreshed weekly · by OneStarTop praise: great service or staff, then easy to use. Top complaint: service behind the app (29% of complaints, mentioned in 31%), then crashes and bugs.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.

Amazon Shopping reviews: complaints and praise | OneStar