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Chase Mobile®: Bank & Invest

by JPMorgan Chase & Co.FinanceApp Store 4.8Google Play 4.8

What Chase Mobile® is

Bank securely with the Chase Mobile® app: send and receive money with Zelle®, deposit checks, monitor credit score, budget and track income & spend.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Bank securely with the Chase Mobile® app: send and receive money with Zelle®, deposit checks, monitor credit score, budget and track income & spend. Use J.P. Morgan Wealth Management to plan, invest, & set and track long-terms goals with Wealth Plan.

Manage your accounts

• Review account activity: checking, savings, credit card, home, auto & business

• Deposit checks

Payments: Convenient ways to pay

• Send & receive money with Zelle®

• Schedule and manage payments for your Chase credit card & other bills

• Transfer money between accounts

Chase Credit Journey®: Get free credit score

• Take control of your credit, know where you stand, & set score goals

• Receive free identity monitoring to help keep your information safe

Budget & Save

• Daily insights at a glance

• Budget & track debit/credit transactions

Security: Keep your money safe & secure

• We may notify you of unusual card purchases

• Lock & unlock cards in the app

Plan for your future and manage your investments

• $0 online commission for equities, ETFs & options

• Use J.P. Morgan Wealth Plan for goal setting and tracking

• Schedule meetings with an advisor

Rewards, offers & deals

• Track & redeem rewards

• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase

• Schedule meetings with bankers

• Find Chase branches & ATMs

• Chat with representatives 24/7

Chase QuickDeposit℠ is subject to deposit limits; funds are typically available by the next business day. Available on select mobile devices. See chase.com/QuickDeposit for T&Cs. Message and data rates may apply. Enrollment in Zelle® is required. Eligible account at participating U.S. financial institution required. T&Cs apply. Learn more at Chase.com/zelle. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.

• For illustrative purposes only—not intended as an endorsement or recommendation.

• IMPORTANT: The projections or other information generated by Wealth Plan regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. Results may vary with each use and over time.

• Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.

• Options contract and other fees may apply.

• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member of FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

INVESTMENT PRODUCTS:

• NOT A DEPOSIT

• NOT FDIC INSURED

• NO BANK GUARANTEE

• MAY LOSE VALUE

• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC

• Equal Opportunity Lender

What people say

In Chase Mobile, crash complaints centre on broken features and devices or Android versions it stops working on, and borrowers raise pricing and fees 5.2x as often as everyone.

Written by an LLM from the lead report's counts.Read the report

Before you install Chase Mobile®

Store score4.8from 11.8 million ratings on the App Store and Google Play
Written reviews3.2stars from 1,874 reviewers, Oct 2025 to Oct 2026
Written reviews run 1.7 stars well below the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Of the people who wrote a review

Praise something47%
Complain54%

Watch out for

  • Crashes and bugs14%
    Most often specific feature broken

    “Will not open after installation.”

    1 star · Google Play · Oct 5, 2026
  • Login and account9%
  • Locked out of their account1%

Share of written reviews that raise each one.

Who it suits

  • Everyday spending118 reviewers; most raised: bad update or redesign
    Complain71%
    Praise35%
  • Borrowing102 reviewers; most raised: pricing and fees
    Complain79%
    Praise22%
  • Saving and budgeting10 reviewers; most raised: customer support
    Complain30%
    Praise71%
Developer rarely repliesUpdated 6 days ago
See the reviews behind these numbers
Chase Mobile® screenshot 1Chase Mobile® screenshot 2Chase Mobile® screenshot 3Chase Mobile® screenshot 4Chase Mobile® screenshot 5Chase Mobile® screenshot 6

What Chase Mobile® reviewers say

One public report on Chase Mobile®: Bank & Invest reads 1,874 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 22, 2026. Of its 1,874 judged reviewers, 54% complain, 47% praise something, 5% make a request and 3% say they're quitting. The top complaint is crashes and bugs at 23% of complaints, then login and account (14%) and missing feature (13%). Top praise: easy to use, at 34% of praise. Top requests: new feature or option (57%) and bring something back (23%). Two audience differences stand out. Borrowing: say they're quitting 3.6x as often as everyone (10% vs 3%). Borrowing: mention pricing and fees 5.2x as often as everyone (27% vs 5%).

One public report on Chase Mobile®: Bank & Invest. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 1,874 reviews · refreshed weekly · by OneStarTop praise: easy to use, then great service or staff. Top complaint: crashes and bugs (23% of complaints, mentioned in 26%), then login and account.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.

Chase Mobile reviews: complaints and praise | OneStar