Chime® – Mobile Banking
What Chime® is
Join America’s #1 Choice for Banking™ and the millions who already bank fee-free.⁵ With Chime, your money works harder from the moment it hits your account.
The opening of its App Store description. The developer's own words.What people say
Chime's billing complaints centre on denied disputes, where reviewers say a claim was rejected and the money never came back, ahead of stolen-card and cancelled-subscription charges.
Written by an LLM from the lead report's counts.Read the reportBefore you install Chime®
Written reviews run 1.1 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Reviewers who use it for saving and budgeting praise it at 95%, and 8% of written reviews praise it as easy to use. Skip it if charges and refunds or customer support bother you: 8% of written reviews raise each of them.
Of the people who wrote a review
Watch out for
- Charges and refunds8%Most often disputes denied
“They allowed someone to take my money and didn’t reimburse me.”
- Customer support8%
- Login and account6%
- Locked out of their account1%
Share of written reviews that raise each one.
Who it suits
- Borrowing127 reviewers; most raised: usage limitsComplain31%Praise78%
- Everyday spending109 reviewers; most raised: charges and refundsComplain57%Praise52%
- Saving and budgeting19 reviewers; most raised: missing featureComplain16%Praise95%
What Chime® reviewers say
One public report on Chime® – Mobile Banking reads 1,835 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 29, 2026. Of its 1,835 judged reviewers, 41% complain, 63% praise something, 3% make a request and 4% say they're quitting. The top complaint is charges and refunds at 18% of complaints, then customer support (17%) and login and account (14%). Top praise: easy to use, at 13% of praise. Top requests: new feature or option (55%) and bring something back (17%). Two audience differences stand out. Developer replied: say they're quitting 3.4x as often as everyone (13% vs 4%). Long-time user: say they're quitting 2.7x as often as everyone (10% vs 4%).
One public report on Chime® – Mobile Banking. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.