Costco
What Costco is
It's easy to save time and money while on the go, with the Costco Mobile App!
The opening of its App Store description. The developer's own words.It's easy to save time and money while on the go, with the Costco Mobile App! We've improved our mobile app, to make it easier for members to access the incredible values found only at Costco.
DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of the app. Use your membership card to enter the warehouse and at checkout.
SHOP: Browse Costco.com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. Enjoy having items delivered straight to your door!
SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device.
GAS PRICES: Just tap the locator pin on the map to view current gas prices.
PHOTOS: Order metal prints, acrylic prints or photo mugs directly from the app. Have them delivered to your door or pick them up at select Costco locations.
SPECIAL EVENTS: View the Special Events happening at your local Costco and set reminders for upcoming events.
PHARMACY: Order prescription refills & check status on prescriptions. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a Costco pharmacy.
TRAVEL: Shop Costco Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more!
BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently.
SHOPPING LIST: Keep track of the items you want to pick up on your next trip to Costco.
WAREHOUSE INFO: See details about your nearest Costco warehouse, including regular and holiday hours, services provided, driving directions and gas prices.
FEEDBACK: Visit our app feedback page and help provide important feedback for Costco, because your opinion matters!
What people say
In version 26.10.2, crashes and bugs made up 75% of complaints against a usual 38%, with cart, checkout and page loading failures among the reasons.
Written by an LLM from the lead report's counts.Read the reportBefore you install Costco
Written reviews run 2.2 stars well below the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Crashes and bugs35%Most often cart and checkout failures
“Least functional app I've ever used. lists doesn't work. search doesn't work. cart doesn't work. nothing works. it's always been like this with no improvement”
- Login and account9%
- Performance and battery8%
Share of written reviews that raise each one.
Who it suits
- Everyday shopping168 reviewers; most raised: crashes and bugsComplain47%Praise61%
- Deals69 reviewers; most raised: crashes and bugsComplain42%Praise67%
- Gifts6 reviewers; most raised: crashes and bugsComplain49%Praise51%
What Costco reviewers say
One public report on Costco reads 2,220 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 22, 2026. Of its 2,220 judged reviewers, 71% complain, 36% praise something, 8% make a request and 3% say they're quitting. The top complaint is crashes and bugs at 45% of complaints, then login and account (11%) and missing feature (11%). Top praise: easy to use, at 30% of praise. Top requests: new feature or option (57%) and integration (12%). Two audience differences stand out. New user: say they're quitting 4.6x as often as everyone (13% vs 3%). 4 stars: mention missing feature 2.2x as often as everyone (30% vs 13%).
One public report on Costco. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.