CVS Health
What CVS Health is
Staying healthy. Saving time. Spending less. The CVS Health® app makes them all easier. Here’s how:
Checking out. Easier.
• Save with ExtraCare® and pick up prescriptions with a single scan (just tap “In-Store”).
Saving money. Easier.
• Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card.
• Make sure you never miss a deal by opting in to notifications. Get prescription and order updates too.
• Plan out your shopping and saving with the weekly ad for your local store.
Getting prescriptions. Easier.
• Scan your barcode for faster prescription pickup once you attach a payment and signature.
• Pay for your medications and have them delivered.
• Order refills, check their status and see your prescription history.
• Check drug interactions and information.
Caring for your health. Easier.
• Schedule vaccines for you and your family at a nearby CVS Pharmacy® or MinuteClinic®.
• Video chat with a health care provider 24 hours a day, 7 days a week.
• Find a nearby MinuteClinic® for general care and clinical services.
• View wait times and schedule a clinic visit (restrictions apply).
• Check available health care services and insurance coverage.
Your benefits. Easier.
• Eligible Caremark members can now access their member ID card, plan spending info and select plan details.
• Eligible Aetna members can access their member ID card.
Printing photos. Easier.
• Order prints and more from your device and online albums for same-day pickup (select stores and products).
Privacy Policy: https://www.cvs.com/retail/help/privacy_policy
WA Consumer Health Privacy Policy: https://www.cvs.com/retail/help/WA_consumer_health_privacy_policy
Please note: Continued use of GPS running in background can decrease battery life.
What people say
Freezing and force-closing and failing prescription tools make up the bulk of what breaks in the CVS Health app, ahead of coupon and checkout faults.
Written by an LLM from the lead report's counts.Read the reportBefore you install CVS Health
Written reviews run 1.3 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Crashes and bugs14%Most often freezing and force-closing
“App is usually ok, though slow and a bit clunky in responsiveness, but went to try to use it today and it crashed at least 10 times and just down. Already had latest version. Now completely unusable.”
- Service behind the app8%
- Login and accountfading6%
Share of written reviews that raise each one.
Who it suits
- Medical667 reviewers; most raised: service behind the appComplain50%Praise56%
- Family and kids3 reviewers; most raised: missing featureComplain67%Praise34%
- Working out1 reviewerComplain0%Praise100%
What CVS Health reviewers say
One public report on CVS Health reads 2,182 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 22, 2026. Of its 2,182 judged reviewers, 51% complain, 52% praise something, 4% make a request and 2% say they're quitting. The top complaint is crashes and bugs at 24% of complaints, then hard to use or cluttered (18%) and service behind the app (15%). Top praise: great service or staff, at 41% of praise. Top requests: new feature or option (56%) and bring something back (21%). Two audience differences stand out. Medical: mention service behind the app 2.2x as often as everyone (36% vs 16%). Something else: mention bad update or redesign 3.0x as often as everyone (22% vs 7%).
One public report on CVS Health. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.