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Google Authenticator

What Google Authenticator is

Google Authenticator adds an extra layer of security to your online accounts by adding a second step of verification when you sign in.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Google Authenticator adds an extra layer of security to your online accounts by adding a second step of verification when you sign in. This means that in addition to your password, you'll also need to enter a code that is generated by the Google Authenticator app on your phone.

The verification code can be generated by the Google Authenticator app on your phone, even if you don't have a network or cellular connection.

• Sync your Authenticator codes to your Google Account and across your devices. This way, you can always access them even if you lose your phone.

• Set up your Authenticator accounts automatically with a QR code. This is quick and easy, and it helps to ensure that your codes are set up correctly.

• Support for multiple accounts. You can use the Authenticator app to manage multiple accounts, so you don't have to switch between apps every time you need to sign in.

• Support for time-based and counter-based code generation. You can choose the type of code generation that best suits your needs.

• Transfer accounts between devices with a QR code. This is a convenient way to move your accounts to a new device.

To use Google Authenticator with Google, you need to enable 2-Step Verification on your Google Account. To get started visit http://www.google.com/2step

What people say

A spike in crashes and bugs passed its test in version 7.2, and inside Login and account the leading trouble is codes rejected or expired before they can be typed.

Written by an LLM from the lead report's counts.Read the report

Before you install Google Authenticator

Store score4.5from 1.9 million ratings on the App Store and Google Play
Written reviews3.1stars from 1,372 reviewers, Oct 2025 to Oct 2026
Written reviews run 1.4 stars lower than the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Of the people who wrote a review

Praise something42%
Complain55%

Watch out for

  • Crashes and bugs13%

    “The app crashes and closes every single time I use it without fail”

    1 star · App Store · Jan 16, 2026
  • Login and account12%
    Most often codes rejected or expired
  • Sync and data loss7%

Share of written reviews that raise each one.

Who it suits

  • Security and privacy146 reviewers; most raised: login and account
    Complain35%
    Praise73%
  • Work20 reviewers; most raised: login and account
    Complain80%
    Praise20%
  • Personal life1 reviewer; most raised: crashes and bugs
    Complain100%
    Praise0%
Developer rarely repliesUpdated 22 days ago
See the reviews behind these numbers
Google Authenticator screenshot 1Google Authenticator screenshot 2Google Authenticator screenshot 3Google Authenticator screenshot 4Google Authenticator screenshot 5Google Authenticator screenshot 6

What Google Authenticator reviewers say

One public report on Google Authenticator reads 1,372 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 23, 2026. Of its 1,372 judged reviewers, 55% complain, 42% praise something, 9% make a request and 2% say they're quitting. The top complaint is login and account at 19% of complaints, then crashes and bugs (16%) and hard to use or cluttered (16%). Top praise: easy to use, at 26% of praise. Top requests: new feature or option (79%) and integration (4%). Two audience differences stand out. New user: say they're quitting 5.2x as often as everyone (13% vs 2%). 4 stars: mention missing feature 3.1x as often as everyone (63% vs 20%).

One public report on Google Authenticator. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 1,372 reviews · refreshed weekly · by OneStarTop praise: easy to use, then works reliably. Top complaint: crashes and bugs (16% of complaints, mentioned in 24%), then login and account.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.