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Google Docs

by GoogleProductivityApp Store 4.8Google Play 4.3

What Google Docs is

Create, edit, and collaborate on online documents with the Google Docs app.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Create, edit, and collaborate on online documents with the Google Docs app.

Work together in real time

• Share documents with your team

• Edit, comment, and add action items in real time

Create anywhere, anytime—even offline

• Capture spontaneous ideas on the fly

• Get things done, even on the go, with offline mode

• Save time and add polish with easy-to-use templates

Edit and share multiple file types

• Open a variety of files, including Microsoft Word files, right in Google Docs

• Frictionless collaboration, no matter which application your teammates use

• Convert and export files seamlessly

Google Docs is part of Google Workspace: where teams of any size can chat, create, and collaborate.

Google Workspace paid subscribers have access to additional Google Docs features, including:

Use Gemini in Docs to quickly draft and edit content

• Draft outlines, blog posts, briefs, and more on the go

• Improve your writing with AI-powered suggestions

Learn more about Google Docs: https://workspace.google.com/products/docs/

Follow us for more:

• X: https://x.com/googleworkspace

• Linkedin: https://www.linkedin.com/showcase/googleworkspace

• Facebook: https://www.facebook.com/googleworkspace

What people say

Missing features in Google Docs spread across folder handling, formatting tools, security and device input, and offline access, with no single gap standing out.

Written by an LLM from the lead report's counts.Read the report

Before you install Google Docs

Store score4.4from 14.1 million ratings on the App Store and Google Play
Written reviews3.6stars from 1,706 reviewers, Oct 2025 to Oct 2026
Written reviews run 0.8 stars lower than the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Reviewers who value an app that is easy to use praise it, 12% of written reviews, and some praise how reliably it works. Skip it if crashes and bugs bother you: 11% of written reviews raise them, and 3% raise sync and data loss.

Of the people who wrote a review

Praise something56%
Complain43%

Watch out for

  • Crashes and bugs11%

    “App is not responding unable to open or use”

    1 star · App Store · Oct 21, 2026
  • Sync and data loss3%

Share of written reviews that raise each one.

Who it suits

  • Work62 reviewers; most raised: missing feature
    Complain40%
    Praise68%
  • School or study58 reviewers; most raised: crashes and bugs
    Complain32%
    Praise78%
  • Personal life51 reviewers; most raised: missing feature
    Complain27%
    Praise86%
Replies to 30% of reviewsUpdated 3 days ago
See the reviews behind these numbers
Google Docs screenshot 1Google Docs screenshot 2Google Docs screenshot 3Google Docs screenshot 4

What Google Docs reviewers say

One public report on Google Docs reads 1,706 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 30, 2026. Of its 1,706 judged reviewers, 43% complain, 56% praise something, 11% make a request and 2% say they're quitting. The top complaint is missing feature at 31% of complaints, then crashes and bugs (22%) and hard to use or cluttered (14%). Top praise: easy to use, at 19% of praise. Top requests: new feature or option (76%) and bring something back (9%). Two audience differences stand out. Developer replied: say they're quitting 2.5x as often as everyone (5% vs 2%). No reply: mention bad update or redesign 2.4x as often as everyone (14% vs 6%).

One public report on Google Docs. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 1,706 reviews · refreshed weekly · by OneStarTop praise: easy to use, then works reliably. Top complaint: missing feature (31% of complaints, mentioned in 34%), then crashes and bugs.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.