Google Maps
What Google Maps is
Explore and navigate the world with confidence using Google Maps.
The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.Explore and navigate the world with confidence using Google Maps. Find the best routes with live traffic data and real-time GPS navigation for driving, walking, cycling, and public transport. Discover over 250 million businesses and places - from restaurants and shops to everyday essentials – with photos, reviews, and helpful information.
Navigate the world, the way you want:
• Get to where you need to go with fuel-efficient route options
• Find the best route with real-time, turn-by-turn voice, and on screen navigation
• Save time with automatic rerouting based on live traffic, incidents, and road closures
• Catch the bus, train, and ride-share effortlessly, with real-time updates
• Find bike or scooter rentals to get around more easily
Plan trips and experiences effortlessly:
• Preview an area before you go (e.g. parking, entrances) with Street View
• Use Immersive View to experience what landmarks, parks and routes look like, and even check the weather so you can be ready in advance
• Create custom lists of your favorite saved places and share with others
• Order delivery and takeout, make reservations, and book hotels
• Don't get lost with offline maps in an area with bad signal
• Search for local places and things to do, and decide based on user reviews and photos
Discover and explore like a local:
• Explore with confidence knowing 500 million users contribute and keep the map up to date each year
• Avoid the crowds by seeing how busy a place is before you get there
• Use Lens in Maps to see walking directions overlaid on the real world
• Filter restaurants by cuisine, hours, price, rating and more
• Ask questions about a place, from dishes to parking, and get quick answers
Some features not available in all countries or cities
Navigation isn't intended to be used by oversized or emergency vehicles
What people say
Complaints about content quality centre on place names and search results that people say are wrong or irrelevant, and some reviewers say they uninstalled the app over it.
Written by an LLM from the lead report's counts.Read the reportBefore you install Google Maps
Written reviews run 1.2 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Crashes and bugs14%
“Google maps was never like this. It gets stuck in the last address that you entered, even when you type in a new address. That cost me $100 this morning in lost revenue.”
Share of written reviews that raise each one.
Who it suits
- Trips94 reviewers; most raised: content qualityComplain52%Praise60%
- Walking and transit47 reviewers; most raised: content qualityComplain96%Praise13%
- Commuting19 reviewers; most raised: content qualityComplain79%Praise37%
What Google Maps reviewers say
One public report on Google Maps reads 2,607 App Store and Google Play reviews from Sep 1, 2025 to Oct 14, 2026. The report “Google Maps with Gemini: did replacing Assistant make navigation worse?” was last updated Oct 14, 2026. Of its 2,607 judged reviewers, 68% complain, 26% praise something, 10% make a request and 9% say they're quitting. The top complaint is content quality at 27% of complaints, then crashes and bugs (18%) and company, ethics and policy (20%). Top praise: works reliably, at 10% of praise. Top requests: new feature or option (50%) and bring something back (40%). Two audience differences stand out. India: say they're quitting less often than everyone (2% vs 9%). Google Play: say they're quitting less often than everyone (4% vs 9%).
One public report on Google Maps. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.