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Google Photos: Backup & Edit

by GooglePhoto and VideoApp Store 4.8Google Play 4.4

What Google Photos is

Google Photos is the home for all your photos and videos.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Google Photos is the home for all your photos and videos. Easily store, edit, organize, and search your memories with the help of Google AI.

• 15 GB OF CLOUD STORAGE: Every Google account gets up to 15 GB of storage*, 3X more than many other cloud storage services. So you can back up and keep your memories safe automatically on all of your devices.

• AI-POWERED EDITING TOOLS: Make complex edits in just a few taps. Remove unwanted distractions with Magic Eraser. Improve out-of-focus blurry photos with Unblur. Enhance lighting and brightness with Portrait Light.

• SEARCH MADE SIMPLE: Your photos are easily searchable in a natural, descriptive way, like “Alice and me laughing,” “Kayaking on a lake surrounded by mountains” or “Emma painting in the backyard.”

• EASY ORGANIZATION: Google Photos helps declutter your gallery by automatically organizing duplicates and similar photos into photo stacks. It also offers smart, intuitive folders for screenshots, documents, custom albums and daily camera roll organization, making your gallery feel orderly and personalized. You can even save sensitive photos and videos to a locked folder protected by your device screen lock.

• RELIVE AND SHARE YOUR FAVORITE MEMORIES: Stroll down memory lane right in Google Photos. Share photos, videos, and albums with any of your contacts — even if they don't use Google Photos.

• YOUR MEMORIES ARE SAFE: Your photos and videos are safe and secure from the instant you store them, protected by our advanced security infrastructure while in storage or when you share them.

• ALL YOUR MEMORIES IN ONE PLACE: With backup on, you can easily transfer your photos from other apps, galleries and devices, so all of your content is in one place.

• FREE UP SPACE: Never worry about running out of space on your phone again. Photos that are backed up in Google Photos can be removed from your device’s storage in just a tap.

• PRINT YOUR FAVORITE MOMENTS:

From your phone, to your home. Turn your favorite memories into photo books, photo prints, canvas wall art and more. Price varies by product. Printing services available in the US, EU, UK, and CA only.

• GOOGLE LENS: Search what you see. This preview enables you to identify text and objects in your photos to learn more and take action.

Google Privacy Policy: https://google.com/intl/en_US/policies/privacy

* Google Account storage is shared across Google Photos, Gmail, and Google Drive. In some countries, every account gets 5 GB of storage with the option to unlock an additional 10 GB by adding a phone number.

What people say

Within crashes and bugs, failing editing tools, failed deletes, sends and saves, and photos that won't load are the reasons reviewers give for Google Photos.

Written by an LLM from the lead report's counts.Read the report

Before you install Google Photos

Store score4.4from 55.8 million ratings on the App Store and Google Play
Written reviews3.7stars from 2,053 reviewers, Oct 2025 to Oct 2026
Written reviews run 0.7 stars lower than the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Reviewers praise it as easy to use, 4% of written reviews, and as working reliably, 3%. Skip it if crashes and bugs bother you: 10% of written reviews raise them, and 4% raise sync and data loss.

Of the people who wrote a review

Praise something58%
Complain38%

Watch out for

  • Crashes and bugs10%
    Most often editing tools fail

    “The app doesn’t show pics.”

    1 star · App Store · Aug 31, 2026
  • Sync and data loss4%
  • Privacy and notifications4%

Share of written reviews that raise each one.

Who it suits

  • Personal memories408 reviewers; most raised: sync and data loss
    Complain14%
    Praise86%
  • Professional work3 reviewers
    Complain67%
    Praise33%
  • Social posts2 reviewers
    Complain0%
    Praise100%
Replies to 14% of reviewsUpdated 6 days ago
See the reviews behind these numbers
Google Photos screenshot 1Google Photos screenshot 2Google Photos screenshot 3Google Photos screenshot 4Google Photos screenshot 5Google Photos screenshot 6

What Google Photos reviewers say

One public report on Google Photos: Backup & Edit reads 2,053 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 27, 2026. Of its 2,053 judged reviewers, 38% complain, 58% praise something, 9% make a request and 2% say they're quitting. The top complaint is crashes and bugs at 23% of complaints, then missing feature (23%) and bad update or redesign (16%). Top praise: easy to use, at 7% of praise. Top requests: new feature or option (54%) and bring something back (32%). Two audience differences stand out. New user: say they're quitting 9.9x as often as everyone (19% vs 2%). Something else: say they're quitting 7.9x as often as everyone (15% vs 2%).

One public report on Google Photos: Backup & Edit. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 2,053 reviews · refreshed weekly · by OneStarTop praise: easy to use, then works reliably. Top complaint: missing feature (23% of complaints, mentioned in 25%), then crashes and bugs.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.

Google Photos reviews: complaints and praise | OneStar