MyChart
What MyChart is
MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members.
The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.
Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.
To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org.
Have feedback about the app? Email us at mychartsupport@epic.com.
What people say
On MyChart, login complaints are mostly vague can't-log-in errors, ahead of failed verification codes, repeated password rejections and lockouts.
Written by an LLM from the lead report's counts.Read the reportBefore you install MyChart
Written reviews run 0.7 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Login and accountfading9%Most often generic can't-log-in errors
“Unfortunately the app is unusable since the only way to login to my health network is using my Google account, but the app doesn’t comply with Google’s “Use secure browsers” policy and thus...”
- Crashes and bugs9%
Share of written reviews that raise each one.
Who it suits
- Medical1,395 reviewers; most raised: missing featureComplain39%Praise70%
- Family and kids22 reviewers; most raised: missing featureComplain59%Praise73%
What MyChart reviewers say
One public report on MyChart reads 2,676 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 22, 2026. Of its 2,676 judged reviewers, 42% complain, 64% praise something, 7% make a request and 1% say they're quitting. The top complaint is login and account at 20% of complaints, then crashes and bugs (18%) and missing feature (22%). Top praise: easy to use, at 35% of praise. Top requests: new feature or option (60%) and integration (10%). Two audience differences stand out. Developer replied: say they're quitting 3.1x as often as everyone (4% vs 1%). Medical: mention service behind the app 1.9x as often as everyone (10% vs 6%).
One public report on MyChart. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.