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PayPal - Pay, Send, Save

by PayPal, Inc.FinanceApp Store 4.8Google Play 4.2

What PayPal is

PayPal is a smart way to securely shop in-store and online, earn rewards points on brands you love, send money and much more.​

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

PayPal is a smart way to securely shop in-store and online, earn rewards points on brands you love, send money and much more.​

SHOP WITH PURCHASE PROTECTION

Get built-in protection before and after you buy, with support when something doesn't go as planned.

*PayPal Purchase Protection is available on eligible transactions.

See terms and limitations: https://www.paypal.com/us/legalhub/paypal/buyer-protection​

EARN POINTS ON EVERYDAY PURCHASES WITH THE PAYPAL DEBIT CARD

Choose a monthly category and earn 5% back in rewards points on up to $1000 spend/month. Terms apply: http://paypal.com/rewardspal

No monthly fees.

The PayPal Debit Mastercard® is issued by The Bancorp Bank N.A. ("The Bancorp"), pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal. PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance account. See PayPal Balance Terms and Conditions: https://www.paypal.com/us/legalhub/pp-balance-tnc#holding​

SEND AND REQUEST MONEY, SECURELY & IN SECONDS

Send money fast within the US and internationally to 110+ countries. Encrypted payments help keep financial details private and secure.​

BUY NOW PAY LATER

In store single-use card is valid for one purchase and must be used within 24 hours of loan approval.

*Pay in 4 is available upon approval for purchases of $10 - $2000 and is currently not available to residents of MO. 18 years old or older to apply. The lender for Pay in 4 is PayPal, Inc. (NMLS #910457). Loans to CA residents are made or arranged pursuant to a CA Financing Law License. RI Small Loan Lender Licensee. NM residents: Go to paypal.com/us/webapps/mpp/campaigns/newmexicodisclosure. Learn more at paypal.com/payin4.

TRACK YOUR PACKAGES

View orders and delivery status until they arrive safely at your door. Not all sellers are participants.​

MANAGE YOUR SUBSCRIPTION ALL IN ONE APP

The easy way to link and track all your subscriptions.

ALL YOUR MONEY AND TRANSACTIONS IN ONE PLACE

The new Me Tab lets you navigate your money, accounts, and settings right where you’d expect them.

PayPal

2211 N 1st St San Jose, CA 95131

What people say

In PayPal, crash and bug complaints centre on the app not opening, payment errors, card and bank detail failures, and freezes on bank transfers.

Written by an LLM from the lead report's counts.Read the report

Before you install PayPal

Store score4.6from 10 million ratings on the App Store and Google Play
Written reviews2.2stars from 2,598 reviewers, Oct 2025 to Oct 2026
Written reviews run 2.4 stars well below the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Of the people who wrote a review

Praise something24%
Complain79%

Watch out for

  • Crashes and bugs14%
    Most often won't open or stuck loading

    “Since the update the app doesn’t work. It opens but then gets stuck loading. Tried crashing the app and still doesn’t work.”

    1 star · App Store · Sep 5, 2026
  • Login and accountfading12%
  • Bans and moderation9%
  • Locked out of their account8%

Share of written reviews that raise each one.

Who it suits

  • Everyday spending410 reviewers; most raised: crashes and bugs
    Complain68%
    Praise37%
  • Running a business72 reviewers; most raised: bans and moderation
    Complain94%
    Praise8%
  • Borrowing60 reviewers; most raised: crashes and bugs
    Complain95%
    Praise13%
Developer rarely repliesUpdated 3 days ago
See the reviews behind these numbers
PayPal screenshot 1PayPal screenshot 2PayPal screenshot 3PayPal screenshot 4PayPal screenshot 5PayPal screenshot 6

What PayPal reviewers say

One public report on PayPal - Pay, Send, Save reads 2,598 App Store and Google Play reviews from the last year. The report “Venmo vs Cash App vs PayPal: where payments go wrong” was last updated Oct 26, 2026. Of its 2,598 judged reviewers, 79% complain, 24% praise something, 6% make a request and 7% say they're quitting. The top complaint is crashes and bugs at 16% of complaints, then login and account (13%) and bans and moderation (12%). Top praise: easy to use, at 32% of praise. Top requests: bring something back (40%) and new feature or option (34%). Two audience differences stand out. United States: mention bad update or redesign 2.3x as often as everyone (30% vs 13%). Long-time user: say they're quitting 2.6x as often as everyone (19% vs 7%).

One public report on PayPal - Pay, Send, Save. Each title is written by the person who shared it; the line under it says how the reviews were picked.

Venmo vs Cash App vs PayPal: where payments go wrongNatural mix · last year · 2,598 reviews · refreshed weekly · by OneStarTop praise: easy to use, then works reliably. Top complaint: crashes and bugs (16% of complaints, mentioned in 18%), then login and account.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.