Shop: Track, Pay, Discover
What Shop is
Shop stores you love
The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.Shop stores you love
- Buy direct from millions of independent stores, from big brands to local faves. All built on Shopify, the world’s best commerce platform.
- Follow stores to get notified about new products, restocks, and price drops.
- Save items for later and organize things into collections (like “winter boots” or “gift ideas”).
Get search results inspired by your style
- The more you shop, the more Shop learns about your unique tastes.
- Just describe what you’re looking for and get bespoke recommendations.
- Follow up with more details until you find the perfect thing.
Score deals designed just for you
- Get special offers and deals only available on Shop.
- Earn Shop Cash as you shop.
Check out fast
- Your payment info, shipping address, and shopping preferences all live in your secure wallet.
- Check out instantly. No more getting up to go find your card.
- All your shopping carts from every store are saved on Shop. Start shopping online, finish checking out on Shop.
Track all your orders
- Track every order from every store, all in one spot.
- Map exactly where each package is now.
- Shop can even scan your email for new order info and gather everything together for you in the app. No more searching your inbox for updates.
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Have a question or want to say hello? Visit help.shop.app
Good to know: Shop’s servers meet strict PCI compliance standards for vaulting credit card info.
What people say
Shop's service complaints centre on parcels that are paid for but never arrive, alongside wrong or missing items, misdelivered parcels and tracking that stays stuck.
Written by an LLM from the lead report's counts.Read the reportBefore you install Shop
Written reviews run 1.7 stars well below the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Of the people who wrote a review
Watch out for
- Service behind the app31%Most often order never arrives
“Total mess ! Waited for delivery for a month and nothing ever came . Have no where to put a claim for my order . Don’t get scammed”
- Crashes and bugsfading6%
- Fake accounts, bots and scams4%
Share of written reviews that raise each one.
Who it suits
- Everyday shopping145 reviewers; most raised: service behind the appComplain36%Praise73%
- Gifts26 reviewers; most raised: service behind the appComplain50%Praise54%
- Deals22 reviewers; most raised: service behind the appComplain36%Praise68%
What Shop reviewers say
One public report on Shop: Track, Pay, Discover reads 3,000 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 23, 2026. Of its 3,000 judged reviewers, 57% complain, 47% praise something, 4% make a request and 4% say they're quitting. The top complaint is service behind the app at 52% of complaints, then crashes and bugs (9%) and fake accounts, bots and scams (6%). Top praise: great service or staff, at 25% of praise. Top requests: new feature or option (54%) and bring something back (17%). Two audience differences stand out. Developer replied: say they're quitting 2.0x as often as everyone (8% vs 4%). Google Play: mention privacy and notifications 1.9x as often as everyone (9% vs 5%).
One public report on Shop: Track, Pay, Discover. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.