WhatsApp Messenger
What WhatsApp Messenger is
WhatsApp from Meta is a free messaging and calling app for the people and groups in your life.
The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.Bring your group together on WhatsApp.
WhatsApp from Meta is a free messaging and calling app for the people and groups in your life. Bring your best friends, parent group, study group, or neighborhood together to chat, make plans, and share moments.
Get everyone into the conversation
Invite people with a link or QR code. Names and profile photos help you know who's who, and shared message history helps new members catch up.
Make plans together
Create events and track RSVPs. Use polls to choose a date or make a decision. Share your live location to find each other, and send documents up to 2GB.
Keep your group organized
Pin important messages. Admins can approve requests to join, and set group permissions. Have several related groups? Bring their chats and announcements together in a Community.
Share more than messages
Send HD photos and videos, voice messages, and short video notes. Make conversations your own with custom stickers, reactions, GIFs, and chat colors and backgrounds. Share everyday moments through Status-updates that disappear after 24 hours.
Get together on a call
Make unlimited voice and video calls with up to 32 people, with screen sharing, effects, and reactions.
Speak freely
Your personal messages and calls—including group chats and calls—stay private with end-to-end encryption. Not even WhatsApp can read or listen to them. Turn on disappearing messages to choose when your messages disappear.
WhatsApp works on your phone, computer, tablet, and supported watch, including on slower connections.
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If you have any feedback or questions, please go to WhatsApp > Settings > Help > Contact Us
Terms of Service: https://www.whatsapp.com/legal/terms-of-service
Learn more about messaging privately: https://www.whatsapp.com/privacy
Learn more about WhatsApp safety: https://www.whatsapp.com/security
What people say
Bans and moderation complaints jumped in version 26.42.74 to 40% of complaints, up from a usual 21%, with reviewers saying they get no explanation.
Written by an LLM from the lead report's counts.Read the reportBefore you install WhatsApp Messenger
Written reviews run 1.4 stars lower than the store score.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Reviewers who value an app that works reliably or is easy to use praise it, 3% and 3% of written reviews. Skip it if crashes and bugs bother you: 15% of written reviews raise them, and 11% raise bans and moderation.
Of the people who wrote a review
Watch out for
- Crashes and bugs15%Most often crash or freeze on launch
“Keeps crashing”
- Bans and moderation11%
- Login and account5%
- Locked out of their account9%
Share of written reviews that raise each one.
Who it suits
- Friends138 reviewers; most raised: bans and moderationComplain36%Praise73%
- Work69 reviewers; most raised: bans and moderationComplain72%Praise31%
- School or study10 reviewers; most raised: bans and moderationComplain80%Praise20%
What WhatsApp Messenger reviewers say
One public report on WhatsApp Messenger reads 3,000 App Store and Google Play reviews from the last year. The report “WhatsApp ads in the Updates tab: do users feel the no ads promise broke?” was last updated Oct 28, 2026. Of its 3,000 judged reviewers, 56% complain, 37% praise something, 10% make a request and 1% say they're quitting. The top complaint is crashes and bugs at 24% of complaints, then bans and moderation (20%) and missing feature (15%). Top praise: works reliably, at 7% of praise. Top requests: new feature or option (59%) and bring something back (23%). Two audience differences stand out. App Store: say they're quitting 1.5x as often as everyone (1% vs 1%). English: say they're quitting 1.4x as often as everyone (1% vs 1%).
One public report on WhatsApp Messenger. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.