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Zoom Workplace

by Zoom Communications, Inc.BusinessApp Store 4.7Google Play 4.1

What Zoom Workplace is

Zoom Workplace brings video meetings, chat, phone, appointment scheduler, email, and collaborative documents together in a single app.

The sentence of its App Store description that best says what it is, picked by Jev. The developer's own words.

Zoom Workplace helps you streamline your day and collaborate effortlessly with the power of AI.

Zoom Workplace brings video meetings, chat, phone, appointment scheduler, email, and collaborative documents together in a single app. With Zoom AI built in to help you take notes, summarize, write, and organize, you can get more done without the busy work.*

Power Your Work with AI

• Capture every conversation: Whether you're hosting or joining, My Notes can automatically take notes during your Zoom Meetings and in-person conversations, so you can stay focused instead of scribbling.

• Catch up instantly: Get automatic meeting summaries and next steps sent to you after the call, so you don’t have to take notes again.

• Ask questions live: Missed something? Ask AI Companion questions like "What did I miss?" or "Was my name mentioned?" during a meeting without interrupting.

• Draft in seconds: Let AI embedded in Zoom Workplace compose emails, chat responses, and whiteboard ideas for you with a simple prompt.

• Summarize threads: Instantly turn long chat threads or SMS conversations into a quick summary so you can get the gist fast.

Seamless Communication

• Connect with anyone: Host or join meetings with crystal-clear video and audio, and work like you're side-by-side with immersive views.

• Stay in sync: Use Zoom Chat to message individuals or groups, organize conversations with channels, and share files instantly.

• Make business calls: Handle calls with Zoom Phone, a robust VoIP solution.*

• Update asynchronously: Record and share Clips—short video messages and screen recordings—to provide updates that your team can watch on their own time.

Next-Gen Collaboration

• Create together: Draft, edit, and collaborate on Docs in real-time, right inside your meetings.

• Brainstorm freely: Use Whiteboard to map out ideas with sticky notes and shapes—or ask AI Companion to generate a mind map for you instantly.

• Share information: Co-edit files and wikis that live right next to your team’s video interface so you never lose context.

Productivity & Organization

• Manage your day: Bring your email and calendar into one unified view to schedule meetings and check messages without switching apps.

• Stop the scheduling ping-pong: Use Zoom Scheduler to share your availability and let others book time slots that work for everyone.*

• Use Zoom AI agentic skills to answer questions like “summarize today's meetings” to instantly connect the dots across your workflows.

Zoom Workplace Pro

Unlock the full experience with a paid subscription:

• Core AI features embedded across Zoom Workplace

• Host unlimited meetings up to 30 hours each.

• Cloud recording storage to save and share your meetings.

• Grant co-hosting and scheduling permissions to other users.

Subscription Information: Zoom Workplace offers free and paid plans. Your Zoom Workplace Pro subscription will automatically renew unless you cancel at least 24 hours before the end of the free trial or the plan billing period. After you start your subscription, you can manage it from either App Store settings or iOS settings. The amount charged to the payment method in your App Store account will vary by the plan you select and your country. The plan price will be displayed before you start your free trial or confirm your purchase.

Privacy & Terms: By installing the app, you agree to these terms and conditions:

https://www.zoom.com/en/trust/privacy/privacy-statement/

https://www.zoom.com/en/trust/terms/

* Some features may require an additional add-on or paid license for access or to remove usage limitations. Availability and functionality may vary based on your subscription or license type.

What people say

Zoom Workplace's crash complaints split into camera and audio faults, the app closing mid-call, and failures to join or start, with smaller feature glitches alongside.

Written by an LLM from the lead report's counts.Read the report

Before you install Zoom Workplace

Store score4.3from 7.9 million ratings on the App Store and Google Play
Written reviews3.4stars from 1,744 reviewers, Oct 2025 to Oct 2026
Written reviews run 0.9 stars lower than the store score.

Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.

Reviewers who value an app that works reliably praise it, 7% of written reviews, and some also praise how easy it is to use. Skip it if crashes and bugs bother you: 19% of written reviews raise them, and some raise login and account problems.

Of the people who wrote a review

Praise something52%
Complain49%

Watch out for

  • Crashes and bugs19%
    Most often camera, audio and display faults

    “the app not loading properly just cost me a job”

    1 star · Google Play · Jun 15, 2026
  • Login and account5%
  • Performance and battery3%

Share of written reviews that raise each one.

Who it suits

  • Work92 reviewers; most raised: crashes and bugs
    Complain36%
    Praise65%
  • Running a business9 reviewers; most raised: charges and refunds
    Complain33%
    Praise67%
  • Job search4 reviewers; most raised: service behind the app
    Complain75%
    Praise25%
Developer rarely repliesUpdated 4 days ago
See the reviews behind these numbers
Zoom Workplace screenshot 1Zoom Workplace screenshot 2Zoom Workplace screenshot 3Zoom Workplace screenshot 4Zoom Workplace screenshot 5Zoom Workplace screenshot 6

What Zoom Workplace reviewers say

One public report on Zoom Workplace reads 1,744 App Store and Google Play reviews from the last year. The report “What people complain about and love in 2026” was last updated Oct 29, 2026. Of its 1,744 judged reviewers, 49% complain, 52% praise something, 5% make a request, 2% say they're quitting and 1% cancelled a paid plan. The top complaint is crashes and bugs at 34% of complaints, then missing feature (11%) and login and account (9%). Top praise: works reliably, at 11% of praise. Top requests: new feature or option (56%) and bring something back (21%). Two audience differences stand out. Australia: say they're quitting 4.0x as often as everyone (8% vs 2%). New user: say they're quitting 3.8x as often as everyone (8% vs 2%).

One public report on Zoom Workplace. Each title is written by the person who shared it; the line under it says how the reviews were picked.

What people complain about and love in 2026Natural mix · last year · 1,744 reviews · refreshed weekly · by OneStarTop praise: works reliably, then easy to use. Top complaint: crashes and bugs (34% of complaints, mentioned in 38%), then missing feature.

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.