What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 29, 2026
Zoom Workplace brings video meetings, chat, phone, appointment scheduler, email, and collaborative documents together in a single app.
Business · Free · out since 2012 · from the App Store descriptionZoom Workplace's crash complaints split into camera and audio faults, the app closing mid-call, and failures to join or start, with smaller feature glitches alongside.
OneStar read 1,744 App Store and Google Play reviews of Zoom Workplace posted from Oct 2025 to Oct 2026. Of the 1,744 people who reviewed Zoom Workplace in OneStar's sample, 49% complain and 52% praise it. The top complaints about Zoom Workplace are crashes and bugs (34% of complaints), missing feature (11%) and login and account (9%). In OneStar's sample of Zoom Workplace reviews, 2% of reviewers say they're quitting. OneStar's report on Zoom Workplace was last updated on Oct 29, 2026.
What goes wrong
the app not loading properly just cost me a job
So something as basic as uploading a document isnt even available for the mobile version I spent 30min trying to figure out where the option was to upload turns out you literally cant unless you...
Will not process any function to sign in, or sign up, or change password. 8/23/26
Complicated new upgrade. It is not user friendly like before. I am paying a subscription and can’t use it!
android 10 is work very slowly. I can't do my classes. my device name airtab U25 pro.
What goes well
awesome app recommend it
It’s helping me a lot to do online training I love it
consistently delivers clear audio and stable video quality, even on spotty internet connections. I love the app
Seamless easy to use
I love the fact that I can get involved with my Sisterhood and be in touch with the community. Thank you so much, zoom
Reasons for quitting
The main complaint of the 35 reviewers who say they stopped or are quitting
What they use it for
326 of 1,744 reviewers said; shares are of them
VERY BAD EXPERIENCE. I installed the app for office meeting before two weeks and founded that the chatting option while meeting is not working.I waited for some days but it has no progress.Then I...
My zoom account is billed through Apple subscriptions, I have paid and yet it is not registering that I have paid on my iPhone, or iMac.
Had a job interview and couldn’t complete it because the stupid auto tracking feature isn’t able to be turned off
What they ask for
93 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
StorefrontAustralia: say they're quitting 4.0x as often as everyone (8% vs 2%).
TenureNew user: say they're quitting 3.8x as often as everyone (8% vs 2%).
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