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Robinhood: Trading & InvestingRobinhood Markets IncApp Store 4.3Google Play 4.8

Robinhood vs Webull: which trading app do investors trust?

Shared report · refreshed weekly · updated Oct 26, 2026

About Robinhood

Join over 28 million people using Robinhood to trade crypto, stocks, ETFs, options, predictions markets and save for retirement — all in one app.

Finance · Free · out since 2014 · from the App Store description
Sample2,011 reviews1,464 Google Play · 547 App Store
Which reviewsNatural mixCompare
DatesOct 26, 2025 to Oct 26, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Complaints jumped with release 2026.42.1, from 31% for earlier versions to 59%, which makes that release the first thing to look at.

OneStar read 2,011 App Store and Google Play reviews of Robinhood posted from Oct 2025 to Oct 2026. Of the 2,011 people who reviewed Robinhood in OneStar's sample, 44% complain and 62% praise it. The top complaints about Robinhood are missing feature (16% of complaints), login and account (15%) and crashes and bugs (14%). In OneStar's sample of Robinhood reviews, 3% of reviewers say they're quitting. OneStar's report on Robinhood was last updated on Oct 26, 2026.

2,011Reviews analyzedposted over 12 months
44%Complain893 reviews
62%Praise1,243 reviews
3%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan

What goes wrong

Login and account15%
locked out of my account and they give no resnable way to recover access
Crashes and bugs14%
Way too many bugs and glitches in the app that cause you to lose out on a lot of money. Be careful using this app. You can lose your entire savings with Robinhood.
Missing feature16%
No portfolio transfer in or out, no trading of any ETFs at all, FX fees, terrible filling prices for orders.
Company, ethics and policy9%
They promote all of the riskiest and most addictive products so they benefit as they harm their clients.
Customer support7%
Anyways, horrible company with horrible customer service.

What goes well

Easy to use50%
Very easy to understand and I love the very clear operations and buttons
General praise30%
this is the only app i’ll ever use for stocks
Helps me learn or get things done9%
Great trading app
Works reliably3%
runs well, data is always current and accurate. live data streaming is a smooth experience and rarely needs manual refresh of the app.
Content variety and depth2%
Great experience for trading stocks, options, crypto and now even prediction markets. One of my favorite apps out there

Reasons for quitting

The main complaint of the 62 reviewers who say they stopped or are quitting

Login and account19%
Customer support8%
Age and identity checks7%
Charges and refunds7%
Ads5%

Their categories

Yes or no questions the person who shared it asked of each review

Account restrictions21%
For one simple, easy, and basic transfer, Robinhood charged me $100 without me even knowing. You must have my permission before you could do something like this.
App design and data25%
Got an email saying my account will close, went to log in, no email or password will work, no way to retrieve password, will lose account from poor app design.
Customer support16%
Anyways, horrible company with horrible customer service.
Fees and margin6%
For one simple, easy, and basic transfer, Robinhood charged me $100 without me even knowing. You must have my permission before you could do something like this.
Outages and order execution14%
my app is not opening up, I have tried everything!!!! what's going ???? I need into my account!

What they use it for

833 of 2,011 reviewers said; shares are of them

Investing99%
been using robinhood for years and they just keep improving and renovation. I use their credit card, banking, IRA, and obviously investing account. very exciting to see where they'll be in the future.
Everyday spending1%
B's they froze my personal spending funds and want me to use their banking portion of the app in order to reaccess my own money
Saving and budgeting1%
Great way to save

What they ask for

133 reviews ask for something

New feature or option65%
Bring something back15%
Platform, device or language6%
Integration5%
More content2%

Who is saying it

The biggest clear differences between audiences; 5 more with a free account

StorefrontUnited States: mention bad update or redesign 2.7x as often as everyone (23% vs 9%).

PlatformApp Store: mention bad update or redesign 2.3x as often as everyone (20% vs 9%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.