Robinhood vs Webull: which trading app do investors trust?
Two commission free trading apps compete for the same investors. Which one do reviewers fault for outages, support, account problems or fees?
Shared comparison by OneStar · updated Oct 26, 2026By OneStar
RobinhoodRobinhood Markets Inc · Finance · Free · out since 2014
Join over 28 million people using Robinhood to trade crypto, stocks, ETFs, options, predictions markets and save for retirement — all in one app.
Store ratings: App Store 4.3 · Google Play 4.82,011 reviews read · Oct 26, 2025 to Oct 25, 2026Open the Robinhood reportWebullWebull Technologies Pte. Ltd. · Finance · Free · out since 2017
Invest & Manage Your Wealth
Store ratings: App Store 4.7 · Google Play 4.61,239 reviews read · Oct 26, 2025 to Oct 25, 2026Open the Webull reportRobinhood leads on 7 of 7 measures.
Scorecard
Each value comes with its 95% range. A leader is named only when the gap holds up to the test.
| Measure | Robinhood | Webull |
|---|---|---|
| ComplainShare of reviewers who complain about something, lower is better | 44%Leads95% range 42% to 47% | 63%95% range 60% to 66% |
| PraiseShare of reviewers who praise something, higher is better | 62%Leads95% range 60% to 64% | 48%95% range 45% to 51% |
| Said they leftShare of reviewers who say they quit or are leaving, lower is better | 3%Leads95% range 2% to 4% | 6%95% range 5% to 8% |
| Blame a changeShare of complaints tied to an update, redesign or price change, lower is better | 14%Leads95% range 12% to 17% | 22%95% range 19% to 26% |
| SpecificShare of reviews that name something concrete | 92%95% range 90% to 94% | 89%95% range 86% to 92% |
| Ask for featuresShare of reviewers who ask for something new or something back | 7%95% range 6% to 8% | 11%95% range 9% to 13% |
| SentimentMean feeling in the review text, 0 very negative to 4 very positive, higher is better | 2.40Leads | 1.86 |
| Star ratingMean stars of the reviewers the sample stands for, higher is better | 3.62Leads | 3.04 |
| Developer repliesShare of reviews with a developer reply, unweighted, higher is better | 76%Leads95% range 74% to 78% | 61%95% range 57% to 64% |
Top findings
- Fewer Robinhood reviewers complain: 44% against 63% for Webull.
- Robinhood is weak on login and account: 8% of reviewers mention it against 4% for Webull, and those reviews average 2.3 stars lower.
- Webull is weak on bad update or redesign: 7% of reviewers mention it against 4% for Robinhood, and those reviews average 1.1 stars lower.
- Webull draws more complaints about missing feature: 14% of reviewers against 8% for Robinhood.
Where complaints differ most
Share of each app's complaints
Missing featureClear gap
Hard to use or clutteredClear gap
Login and accountClear gap
Where praise differs most
Share of each app's praise
Easy to useClear gap
Helps me learn or get things doneClear gap
General praiseClear gap
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.