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Strava: Run, Bike, WalkStrava Inc.App Store 4.8Google Play 4.6

Strava vs Garmin Connect vs Nike Run Club: what runners complain about

Shared report · refreshed weekly · updated Oct 26, 2026

About Strava

Strava makes fitness tracking social.

Health & Fitness · Free · out since 2011 · from the App Store description
Sample2,417 reviews1,377 Google Play · 1,040 App Store
Which reviewsNatural mixCompare
DatesOct 26, 2025 to Oct 26, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Strava's crash complaints centre on recording that stops or never starts, with wrong routes or distances close behind, so workouts are lost or logged badly.

OneStar read 2,417 App Store and Google Play reviews of Strava posted from Oct 2025 to Oct 2026. Of the 2,417 people who reviewed Strava in OneStar's sample, 69% complain and 45% praise it. The top complaints about Strava are crashes and bugs (26% of complaints), pricing and fees (22%) and missing feature (15%). In OneStar's sample of Strava reviews, 4% of reviewers say they're quitting. OneStar's report on Strava was last updated on Oct 26, 2026.

2,417Reviews analyzedposted over 12 months
69%Complain1,665 reviews
45%Praise1,074 reviews
4%Says they're quittingstopped or quitting now; 2% more cancelled a paid plan

What goes wrong

Crashes and bugs26%
App freezes and unusable
Pricing and fees22%
I literally cannot use anything in the app without the subscription pop up coming up every single time. Uninstalling
Missing feature15%
OK I was thinking of subscribing but just found out you cannot trim non GPS workouts, eg weight training, yoga so if you forget to stop your watch tough luck you now have a 4 hour gym session eh what.
Login and account9%
Subject: Unable to Log In to My Account (Huawei phone) I am having trouble logging in to your app.
Charges and refunds8%
im so very disappointed to auto subscription on this apps , even i didn't intend to subscribe their subscription, i lost 1500pesos on my gcash account , because they link in on my g cash without...

What goes well

General praise47%
Good app
Helps me learn or get things done17%
I’m really enjoying Strava. I started using it just to track fun mountain bike rides. I started racing and used it to track that. Now I’m using it to track my training and seeing great gains.
Community and social12%
Great app not only for activity but very social based as well
Motivation and habit6%
Strava MOTIVATES. And, I really can’t run without it.
Works reliably5%
It is very useful and is very good even if you don’t have cellular data or WiFi connection to your phone or watch.

Reasons for quitting

The main complaint of the 100 reviewers who say they stopped or are quitting

Pricing and fees39%
Charges and refunds11%
Crashes and bugs9%
Login and account8%
Ads4%

Their categories

Yes or no questions the person who shared it asked of each review

Bugs and crashes29%
App freezes and unusable
GPS and tracking accuracy11%
Apple Watch Connectivity Sucks
Paywalls and pricing29%
im so very disappointed to auto subscription on this apps , even i didn't intend to subscribe their subscription, i lost 1500pesos on my gcash account , because they link in on my g cash without...
Redesigns and removed features7%
new update makes the app unusable.
Sync and device connection10%
Keeps asking me to upload workouts even tho auto upload is enabled then just deleted all my progress.

What they use it for

846 of 2,417 reviewers said; shares are of them

Working out95%
one of the best app for workout and running. but is app ma hm koi bi running ka target set kr KY nahi running kr sakty I mean agr 1 mile ka target hoo to hm start sy Shuru karty hn or 1 mile or hm...
Family and kids1%
My son has Strava, I can see where he is. Strava can’t tell my son where I am. Strava bad. We have deleted, reinstalled and tried everything we have heard of and same result I have Strava on both...
Losing weight0%
is app Ne Meri bahut madad Kari vate loss karne mein

What they ask for

237 reviews ask for something

New feature or option62%
Bring something back14%
Integration6%
Platform, device or language2%
Pricing option2%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

TenureNew user: say they're quitting 4.8x as often as everyone (20% vs 4%).

StorefrontUnited States: mention bad update or redesign 2.2x as often as everyone (8% vs 4%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.