Strava vs Garmin Connect vs Nike Run Club: what runners complain about
Shared report · refreshed weekly · updated Oct 26, 2026
Strava makes fitness tracking social.
Health & Fitness · Free · out since 2011 · from the App Store descriptionStrava's crash complaints centre on recording that stops or never starts, with wrong routes or distances close behind, so workouts are lost or logged badly.
OneStar read 2,417 App Store and Google Play reviews of Strava posted from Oct 2025 to Oct 2026. Of the 2,417 people who reviewed Strava in OneStar's sample, 69% complain and 45% praise it. The top complaints about Strava are crashes and bugs (26% of complaints), pricing and fees (22%) and missing feature (15%). In OneStar's sample of Strava reviews, 4% of reviewers say they're quitting. OneStar's report on Strava was last updated on Oct 26, 2026.
What goes wrong
App freezes and unusable
I literally cannot use anything in the app without the subscription pop up coming up every single time. Uninstalling
OK I was thinking of subscribing but just found out you cannot trim non GPS workouts, eg weight training, yoga so if you forget to stop your watch tough luck you now have a 4 hour gym session eh what.
Subject: Unable to Log In to My Account (Huawei phone) I am having trouble logging in to your app.
im so very disappointed to auto subscription on this apps , even i didn't intend to subscribe their subscription, i lost 1500pesos on my gcash account , because they link in on my g cash without...
What goes well
Good app
I’m really enjoying Strava. I started using it just to track fun mountain bike rides. I started racing and used it to track that. Now I’m using it to track my training and seeing great gains.
Great app not only for activity but very social based as well
Strava MOTIVATES. And, I really can’t run without it.
It is very useful and is very good even if you don’t have cellular data or WiFi connection to your phone or watch.
Reasons for quitting
The main complaint of the 100 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
App freezes and unusable
Apple Watch Connectivity Sucks
im so very disappointed to auto subscription on this apps , even i didn't intend to subscribe their subscription, i lost 1500pesos on my gcash account , because they link in on my g cash without...
new update makes the app unusable.
Keeps asking me to upload workouts even tho auto upload is enabled then just deleted all my progress.
What they use it for
846 of 2,417 reviewers said; shares are of them
one of the best app for workout and running. but is app ma hm koi bi running ka target set kr KY nahi running kr sakty I mean agr 1 mile ka target hoo to hm start sy Shuru karty hn or 1 mile or hm...
My son has Strava, I can see where he is. Strava can’t tell my son where I am. Strava bad. We have deleted, reinstalled and tried everything we have heard of and same result I have Strava on both...
is app Ne Meri bahut madad Kari vate loss karne mein
What they ask for
237 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
TenureNew user: say they're quitting 4.8x as often as everyone (20% vs 4%).
StorefrontUnited States: mention bad update or redesign 2.2x as often as everyone (8% vs 4%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.