What do Strava subscribers feel they are paying for?
Shared report · refreshed weekly · updated Oct 2, 2026
Strava makes fitness tracking social.
Health & Fitness · Free · out since 2011 · from the App Store descriptionSample2,196 reviews1,352 Google Play · 844 App Store
Which reviewsNatural mixCustom
DatesOct 2, 2025 to Oct 2, 2026Last year
Where5 App Store countriesevery language; Google Play is global
Top praise: community and social and motivation and habit. Top complaint: crashes and bugs (in 31% of complaints), then pricing and fees.
2,196Reviews analyzedposted over 12 months
68%Complain1,501 reviews
44%Praise966 reviews
3%Says they're quittingstopped or quitting now; 2% more cancelled a paid plan
What goes wrong
Crashes and bugs28%
app is broken after recent update. literally cannot do anything at all, nothing will load
Pricing and fees22%
Everything is behind a paywall
Missing feature14%
I really wanted to give this app a try, but it doesn't support external sensors. That's a deal breaker for me.
What goes well
General praise49%
Great app.
Helps me learn or get things done17%
I’m really enjoying Strava. I started using it just to track fun mountain bike rides. I started racing and used it to track that. Now I’m using it to track my training and seeing great gains.
Community and social12%
Love it! Love sharing my training sessions and sharing them with like minded friends of mine. The support is immaculate from people on this app friend or stranger.
Their categories
Yes or no questions the person who shared it asked of every review
Device sync5%
Apple Watch Connectivity Sucks
GPS and recording19%
i lost my activity, its stuck on processing, and now its gone. i've tried everything suggested by strava support
Paywalled features21%
I've used this app for years and more and more things keep getting locked behind a paywall then I signed up for a free trial to see if the premium features were worth it it wasn't I canceled it a...
Segments and leaderboards2%
That is now a pay to use feature, making this app useless unless I pay.
Social feed4%
Problem with the app on my Honor Magic7 pro. i try to reinstall a few times but the problem is still there, it's loading & no feed at all. Frustrated about this. please fix this.
What they use it for
749 of 2,157 reviewers said; shares are of them; 4 more with a free account
Working out94%
Family and kids1%
What they ask for
203 reviews ask for something; 5 more with a free account
New feature or option67%
Bring something back11%
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
Star rating1 star: mention missing feature less often than everyone (4% vs 15%).
UseWorking out: mention charges and refunds less often than everyone (2% vs 7%).