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Webull: Investing & TradingWebull Technologies Pte. Ltd.App Store 4.7Google Play 4.6

Robinhood vs Webull: which trading app do investors trust?

Shared report · refreshed weekly · updated Oct 26, 2026

About Webull

Invest & Manage Your Wealth

Finance · Free · out since 2017 · from the App Store description
Sample1,239 reviews881 Google Play · 358 App Store
Which reviewsNatural mixCompare
DatesOct 26, 2025 to Oct 26, 2026Last year
Where5 App Store countriesevery language; Google Play is global

Webull's missing-feature complaints point to specific gaps, such as moving crypto to another wallet and tracking profit and loss per trade, and people mostly ask for new features.

OneStar read 1,239 App Store and Google Play reviews of Webull posted from Oct 2025 to Oct 2026. Of the 1,239 people who reviewed Webull in OneStar's sample, 63% complain and 48% praise it. The top complaints about Webull are missing feature (20% of complaints), crashes and bugs (14%) and hard to use or cluttered (13%). In OneStar's sample of Webull reviews, 6% of reviewers say they're quitting. OneStar's report on Webull was last updated on Oct 26, 2026.

1,239Reviews analyzedposted over 12 months
63%Complain790 reviews
48%Praise589 reviews
6%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan

What goes wrong

Missing feature20%
There is no option to transfer the crypto to a different wallet.
Crashes and bugs14%
WEBULL QUICK KEYS ARE A TOTAL SCAM.
Hard to use or cluttered13%
This app is just too busy with information I don’t need, think I can use, or what is the relevance.
Bad update or redesign10%
forced the only watch one market (after hour, pre market, open market, 24 hour) with no option to combine, they removed the quick change view from minutes, hour, days, etc to now only 24 or 5 day...
Customer support8%
Customer service is the worst.

What goes well

General praise43%
Love this app
Easy to use31%
Very user friendly for trading
Works reliably5%
Great app, works perfectly, I've never had an issue. Identity verification was even quick and easy.
Helps me learn or get things done5%
Became an actual full time trader thanks to Webull and their android app platform. IM NOT A FAKE COMMENT EITHER
Content variety and depth6%
great platform with more tools then you can even keep up with!

Reasons for quitting

The main complaint of the 77 reviewers who say they stopped or are quitting

Charges and refunds9%
Crashes and bugs8%
Login and account7%
Missing feature7%
Bad update or redesign5%

Their categories

Yes or no questions the person who shared it asked of each review

Account restrictions16%
can't access my account because I no longer have the login information but still have access to the email only.
App design and data38%
WEBULL QUICK KEYS ARE A TOTAL SCAM.
Customer support16%
Cannot open with new phone. The app will not send me the code needed to verify the new device so I now can't access my account at all. Same phone number. No response from support. Absolutely useless.
Fees and margin8%
tried for hours to log into the app...for some reason I need to do a bank account link just to log in?
Outages and order execution11%
WEBULL QUICK KEYS ARE A TOTAL SCAM.

What they use it for

547 of 1,239 reviewers said; shares are of them

Investing99%
User Interface is clean and easy to navigate, I personally like their options interface and prefer it over Robinhood, I also like that they allow you to sell option strategies at once, say you had...
Borrowing0%
Please make it user friendly on top how much interest we paid on margin daily and weekly

What they ask for

134 reviews ask for something

New feature or option59%
Bring something back25%
Platform, device or language2%
Pricing option2%
Type unclear13%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

Star rating1 star: mention customer support 1.6x as often as everyone (14% vs 9%).

Star rating1 star: mention company, ethics and policy 1.5x as often as everyone (9% vs 6%).

Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.