What people complain about and love in 2026
Shared report · refreshed weekly · updated Oct 23, 2026
Download the Google app to find quick answers, explore your interests, and ask anything on your mind in any way.
Utilities · Free · out since 2019 · from the App Store descriptionCrashes and bugs in Google come down to a search box that won't take typing, AI mode glitches, app crashes and a stuck logo screen.
OneStar read 2,635 App Store and Google Play reviews of Google posted from Jan 2026 to Oct 2026. Of the 2,635 people who reviewed Google in OneStar's sample, 47% complain and 49% praise it. The top complaints about Google are crashes and bugs (24% of complaints), content quality (16%) and missing feature (9%). In OneStar's sample of Google reviews, 3% of reviewers say they're quitting. OneStar's report on Google was last updated on Oct 23, 2026.
What goes wrong
This app is horrible I try to search something and nothing happens and it kicks me out no matter what i do it lets me type something in and when I press search nothing happens and then it kicks me...
Would give no stars if possible. The ai features make this unusable and dangerous. So much misinformation and it's so in your face.
I am so very disappointed but not surprised that fitbit features have been removed in the transfer to google health.
With the heavy influence of AI & Googles surrender to MAGA (they removed pride google too, bigots) I no longer wish to associate myself with a corporate entity that treats artists or people as...
Why on earth would you move the back and forwards arrows to the top from the bottom and remove the option to move them back without the bar being moved as well.
What goes well
GREAT APP ONE OF THE BEST EVER 💯👍🏼👍🏼
La mejor app que es más útil a mi vida , con ella me oriento ,me capacito para un trabajo mucho mejor y lo mejor que es gratis , gracias Google por hacerme la vida más fasil Le doy un 10 🤗🙏👍
Quick, very easy to use also has everything you require at your fingertips!
Works fast and I enjoy using the app!
Lina is awesome! She makes us feel like home and she always remember my favourite breakfast. We all in my family love this restaurant!
Reasons for quitting
The main complaint of the 87 reviewers who say they stopped or are quitting
What they use it for
222 of 2,635 reviewers said; shares are of them
Everyday I use Google to live my life. I encounter questions that I don’t have answers for ; Situations arise that I don’t know how to solve . I search for recipes every other day .
Have no issues with finding out any information I need for work or just general information. Allows you to filter what is seen when searching to protect people from explicit content
It helped me get rid of a virus on my Xbox olly so thank you so much for this I was so scared
What they ask for
146 reviews ask for something
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
StorefrontCanada: say they're quitting 2.1x as often as everyone (7% vs 3%).
StorefrontCanada: mention company, ethics and policy 2.7x as often as everyone (27% vs 10%).
Made with OneStar's App Store and Google Play review analyzer. Run one on your own app or a competitor's, free with no card.